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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,630 Reviews

2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 03, 2022

Dropped my truck off Friday night in the overnight slip for oil change and tire rotation and everything was completed and picked my truck up hassle free on Saturday afternoon !! More

by mikeyg52471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Apr 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

That is excellent to see, Mikey! We are happy to know your oil change and tire rotation service experience was five-star and hassle-free! We hope you will continue to choose Rockland Chrysler Dodge Jeep Ram for any future service needs.

April 02, 2022

From start to finish, terrific experience. . 90 second check in WITHOUT an appointment… Kevin Lahey made it all happen quickly and thoroughly! A++++ experience!!! Thank you!! More

by EDDIE_MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are so pleased to learn that our Service Team took great care of you in a timely manner here at Rockland Chrysler Dodge Jeep Ram. We truly appreciate and value your business.

April 01, 2022

Huge help. Fixed my car quickly and very helpful. Kevin kept me informed through it all. More

by RACHNICCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us! We are happy to have helped you with your vehicle service needs and appreciate your confidence in the Rockland Chrysler Dodge Jeep Ram team to get the job done right. We hope to see you back at Rockland Chrysler Dodge Jeep Ram again next time.

April 01, 2022

Did not do what customer asked. Roof of Jeep was open and car was left outside More

by otis235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Great customer service! Kevin and team were very helpful during the entire process. Easy to schedule online More

by schecter.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the wonderful feedback! We are happy to hear that you had a seamless experience working with the Rockland Chrysler Dodge Jeep Ram team. We look forward to seeing you back again next time.

March 31, 2022

Once you buy a car from them, they treat you like they're DONE with you. Dont return calls nor emails. That's goes for management as well. Can't say how many calls and emails I and my husband have More

by Upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. We would appreciate the chance to better understand the details of your post-sale experience and the level of communication you have received. If you would like to share your contact information with me, a member of our team will reach out to you. Best regards, Chris Dooney General Sales Manager cdooney@RocklandCDJR.com 845-627-3700, ext. 352

March 31, 2022

Alan was great and handled my issues perfectly with great communication. He spent time at the pickup to show me that my issue was resolved. More

by jackpmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan at the service desk.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Rockland Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

Worst service will be filing complaint with bbb. Was treated so poorly . Most horrible experience More

by mschroderkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review and would like the opportunity to learn more about your recent service experience. Please contact me when you have a moment to discuss this further. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

March 31, 2022

They were really busy but somehow they found some time to look at my truck. And Allen the service advisor made sure to update me with all the details and the repairs that was needed truly a professional. Th More

by lvsarapi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen St.Germain
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to hear that our team could keep you updated and provide a professional experience. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

March 31, 2022

No appointment necessary for oil change is a great convenience. Automatic check-in with service desk is great. No nonsense of having to fill out repetitive information because the system calls up t More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are pleased that our team was courteous and efficient whilst assisting you. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please let us know if there is anything else we can do for you.

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