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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,653 Reviews

2,653 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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March 31, 2022

No appointment necessary for oil change is a great convenience. Automatic check-in with service desk is great. No nonsense of having to fill out repetitive information because the system calls up t More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are pleased that our team was courteous and efficient whilst assisting you. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please let us know if there is anything else we can do for you.

March 31, 2022

They were really busy but somehow they found some time to look at my truck. And Allen the service advisor made sure to update me with all the details and the repairs that was needed truly a professional. Th More

by lvsarapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen St.Germain
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to hear that our team could keep you updated and provide a professional experience. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

March 31, 2022

Alan was great and handled my issues perfectly with great communication. He spent time at the pickup to show me that my issue was resolved. More

by jackpmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan at the service desk.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Rockland Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

My counselor took great care of me and my situation. He understood cars and can explain in detail. More

by rajviper316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

March 30, 2022

Anthony in Service is amazing to work with. He got my car right in and was done that same day! More

by ALYKATT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's lovely to hear about your amazing service experience and we appreciate your business. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and please know that we are always here should you need us.

March 30, 2022

Great service kind and respectful. Took care of me love the system you guys have More

by FMERCADO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

March 30, 2022

Anthony was terrific. Kept me updated and was courteous. Car service was complete in allotted time More

by tccolaprico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

March 30, 2022

Scheduled an appointment only to be told my car could not be looked at. I took the day off from work and now I have to do it again. Your service department is incompetent and you should be embarrassed at how More

by jennosmile
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing your recent experience with our Service Department to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

March 30, 2022

Overall was very happy with the job they did. Were right on time. Nice waiting area More

by pwise0366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Always happy to help!

March 30, 2022

Kevin Leahy has been my service advisor since I purchased my truck in 2017 and has always been polite and professional. More

by mjhulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future at Rockland Chrysler Dodge Jeep Ram.

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