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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,679 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,679 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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Verified Customer
February 17, 2022
This is the worst service department I have ever dealt with. No one should ever bring their car to Rockland CDJR. I took my Jeep Grand Cherokee in for servicing because of a warning on the dashboard tha with. No one should ever bring their car to Rockland CDJR. I took my Jeep Grand Cherokee in for servicing because of a warning on the dashboard that the Air Suspension needed immediate repair. First, it took a month to get an appointment. Then they kept the car for a full week and never looked at the air suspension system. Instead they told me I need rear brakes which cost me $1400. Then after the brakes were done, it took them another week to tell me it would cost another $5300 to fix the Air suspension. They told me there was a leak in the system and the compressor was bad. I told them don't bother. Today, I replaced a $5.00 fuse under the hood and the air suspension system is working normally again. Either they intended to rip me off, or they have no idea what they are doing, even with cars they sell. Do yourself a favor and take your car somewhere else if you need service. Every time I have brought my car to Rockland Chrysler Jeep they screwed up the repair. Also, when I first came to this site a month ago, every review was 1 star and negative. Now, a month later every review is 5 stars. They must have paid someone to put all those positive reviews out there. Do not trust them. More
by AngryCustomer
Employees Worked With
Name is not listed
February 16, 2022
I've been a jeep owner since 2014. My son brought a jeep and my with all from this dealership. The service department in my experience has been questionable at time, but still pretty g My son brought a jeep and my with all from this dealership. The service department in my experience has been questionable at time, but still pretty good. My service representative Mitch was great very professional, very informative and extremely helpful. I went in for an oil change, tire rotation and state inspection I was in and out in 40+ minutes. Even though I was there for service and not in the market for a new car because I just bought one last year my sales rep. Sam still came by just to say hi. Thats why I keep coming back. Jose More
by rivera135
Employees Worked With
Mitch
February 16, 2022
Very satisfied with the service at this dealership. Got my last 3 Jeeps there and definitely will visit them for the next one! You should do the same! Got my last 3 Jeeps there and definitely will visit them for the next one! You should do the same! More
by dodygm
Employees Worked With
Allan 9752
February 12, 2022
This dealership always goes 110 precent to make get my service done in a fast and efficient manner. The new waiting area is beautiful and well equipped with vending machines and restroom. service done in a fast and efficient manner. The new waiting area is beautiful and well equipped with vending machines and restroom. More
by SETUPGUY2112
February 11, 2022
Service was great, Anthony was knowledgeable and professional. He was honest in providing information about the services and the type of oil used and the mileage associated with it. professional. He was honest in providing information about the services and the type of oil used and the mileage associated with it. More
by ROONEYPSYD
Employees Worked With
Anthony Morrone
February 10, 2022
Very helpful and communicative staff. Kevin was patient, through and explained everything. Would recommend for future. through and explained everything. Would recommend for future. More
by yisroelgoldberg
Employees Worked With
