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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,646 Reviews
Call Service Center (845) 627-3700

2,646 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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October 15, 2023

2 hours is not an Express oil change. I was there 15 minutes before it opened and there was oil leaking from my car when I got home. More

by tomcasey55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us and when given the opportunity, I would like to speak with you about your wait time with our Service Department for your oil change and your subsequent concern regarding your leak. Please contact me so we can discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

October 15, 2023

Unfortunately they seem to not complete all the work in a single visit and I have to make multiple trips. More

by Unlisted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Listed
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October 15, 2023

I had a great experience with Jeep. They squeezed me in last minute for an appointment and were quick with all the diagnostics. More

by brianna.murtagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
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Oct 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Brianna, our Service Team is glad to have been able to accommodate your Jeep and perform the diagnostics in a timely manner. It would be our pleasure to provide you with more great experiences here at Rockland Chrysler Dodge Jeep Ram.

October 14, 2023

This dealership is absolutely great from sales to service. Tommy who was my service advisor the last two appointments was amazing! More

by babe4976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Oct 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, and thank you for these kind words about our team here at Rockland Chrysler Dodge Jeep Ram! Your satisfaction is something we truly value, please let us know if there's anything else we can do to assist you in the future.

October 14, 2023

I was received quickly and with no hassle. Kevin checked me in and identified what my vehicle needed and got me in and out quickly. More

by miguel_cupeles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, Miguel. We are truly thrilled to know that our Service Department got you in and out quickly with no hassle. Thank you so much for your delightful 5-star review. Come back anytime to Rockland Chrysler Dodge Jeep Ram. Take care.

October 13, 2023

Ibrought my jeep Gladiator in for an oil change without an appointment. I thought i was going to have to wait for my vehicle forever. Contrary to my belief there was no wait. They took my car immediately w More

by dimitry21981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone, Wayne Schneider
Report | Print
Oct 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your great five-star experience. It's rewarding to learn that our Service Team took care of you and your oil change for your vehicle in a timely manner. We hope that you will continue to choose Rockland Chrysler Dodge Jeep Ram in the future!

October 13, 2023

My experience was excellent. Kevin kept in contact as my jeep was being worked on. Very happy with the service. More

by eoneill18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate you sharing your 5-star review. It's great to know that our Service Team provided great communication ensuring you enjoyed an excellent experience here at Rockland Chrysler Dodge Jeep Ram and left happy with your visit. Don't hesitate to reach out to us for any future needs, we are here to help.

October 13, 2023

Allan in Customer Service was great. His attention to detail when my car was brought in for service was excellent. He went above and beyond! More

by jarelys Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
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Oct 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Jarleys, thanks for this glowing review! Attentive assistance is always valued by our Service Team. Going above and beyond is always our top priority here at Rockland Chrysler Dodge Jeep Ram. Come see us again for any of your future vehicle needs.

October 13, 2023

The dealership is always willing to help. My Service Dept. Rep. is Alan and he is always a pleasure to work with. More

by jbacm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service
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Oct 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you very much for taking the time to leave us this kind feedback and 5 stars. We are glad to know that our Service Team was helpful, and a pleasure to work with during your visit. Your business is valued, and we hope to see you at Rockland Chrysler Dodge Jeep Ram again in the future.

October 12, 2023

Great experience and work done. Only thing I would have liked is if they call me when the work was completed. Otherwise truck was ready when I arrived as promised. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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Oct 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Michael, thank you for your positive review of Rockland Chrysler Dodge Jeep Ram! We are so glad that you had a great experience with our Service Team and we are always here to assist you with anything else.

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