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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,216 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 1,216 reviews

October 26, 2026

Outstanding customer service and experience and Justin understands customer service and how to treat people! More

by dlv5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 28, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy to hear you had such a positive experience with Justin! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2026

Service was done well and within the estimated time interval. My service advisor was courteous and professional. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Oct 30, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2026

Justin did an excellent job taking care of start - stop system issue on my Jeep Islander. More

by Happy Car Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service
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Oct 30, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy to hear you had such a positive experience with Justin! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2026

My vehicle needed repairs and my service technician, Corey, was excellent. He kept me informed every step of the way. I will definitely return for future repair needs. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Oct 17, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2026

Christina was amazing and so helpful! !! She took care of my and my son's car. More

by VKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Oct 17, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found Christina to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. If you have any further questions, please don't hesitate to reach out!

October 16, 2026

Great customer service from Courtney! Had me in and out in no time. I will definitely be back for all my service needs. More

by Acantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Oct 17, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found Courtney to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep RAM Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Terrible service. Waited 2.5 hours... for a scheduled oil change. 2hours into it was told an update that needed to be done would take another 2 hours at least. Terribl More

by dpetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Hickey,
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Oct 20, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for sharing your experience. We understand your frustration regarding the lengthy wait and communication issues during your visit. We strive for professionalism and transparency, and it's clear we fell short in this instance. Your feedback is invaluable as we work to improve our service and ensure a better experience for all our customers.

October 14, 2026

Knowledgeable staff, quick to get to your needs, they listen to what you are asking. More

by Chris.shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Savage
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Oct 15, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2026

My confidence and trust in the work done by this dealership is very low. I will not use this dealership again More

by Fxsb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Oct 14, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for your feedback. I’m sorry to hear about the issues you experienced with our service department. I would appreciate the opportunity to speak with you directly and work toward resolving your concerns. Please feel free to contact me at your convenience. James Holloman Service Director 214-882-6328

October 07, 2026

Dealership could be updated. However, nice folks no pressure and good selection of Jeeps, and Rams. More

by Texasmopar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Print
Oct 10, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for your feedback, Texasmopar. We're glad to hear you had a positive experience with our team and enjoyed our selection of Jeeps and Rams. We appreciate your input regarding the dealership's updates. Your support means a lot to us as we strive for professionalism and integrity in everything we do.

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