Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
976 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 976 reviews

February 29, 2024

I’ve bought all my cars there. My opinion they have been good to me. Kane my service guy was really helpful More

by Acookh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
Report | Print
Mar 03, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you've had positive experiences with our dealership and that Kane, your service representative, was really helpful. We appreciate your loyalty and trust in choosing our dealership for your car purchases and service needs. We value your business and look forward to continuing to serve you in the future!

February 28, 2024

Justin is very helpful and responsive. He also will try to identify opportunities for discounts More

by Sctoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 28, 2024

Was amazing for me great customer service he was a real Team player talked me threw everything step by step More

by Desirea Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Mar 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

It was easy from start to finish. I was always kept informed about my vehicle. More

by keener.gibson88
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Report | Print
Mar 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're delighted to hear that the entire process, from start to finish, was easy for you. Keeping customers informed about their vehicles is an important aspect of providing excellent service. We appreciate your business and look forward to serving you again in the future!

February 23, 2024

Courteous, professional service. First time getting my Wrangler serviced here. Service coordinator was knowledgeable and helpful More

by len.brutocao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Atkinson
Report | Print
Feb 27, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're pleased to hear that you experienced courteous and professional service during your first visit to get your Wrangler serviced. Knowing that the service coordinator was knowledgeable and helpful is excellent feedback. Thank you for choosing us, and we look forward to serving you again!

February 22, 2024

Went in for old change and I was in and out in no time. Great customer service More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Feb 25, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 19, 2024

Overall good but service techs need work on cleaning up mess whenbservice work is performed. Took vehicle for routine 1st oil and fuel filter change and got vehicle back with oil that was not ckeaned up un More

by Eernissefam2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service.
Report | Print
Feb 21, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at kmcmullen@rockwalldodge.com. I look forward to speaking with you. Kelly McMullen, General Manager

February 19, 2024

I was looking at buying a new Wrangler. I tried to have the salesman, JUSTIN, just send me all the numbers so I could look them over before we talked by he emphatically refused to send the More

by WranglerBuyer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
Report | Print
Apr 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this matter to my attention. I apologize for the inconvenience you experienced with our sales representative. It's disappointing to hear about your interaction, and I understand your frustration. I would like the opportunity to address your concerns and ensure a more positive experience. Please contact me directly so we can discuss this further. I look forward to speaking with you and resolving this issue to your satisfaction. Carey Lindsey Rockwall Dodge clindsey@rockwalldodge.com

February 16, 2024

The response was quick, professional and easy. I didn't have an appointment but i was able to get right in!! More

by tjbinder7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
Report | Print
Feb 23, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that you had a quick, professional, and easy experience, especially without an appointment. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 16, 2024

Shannon was an amazing sells women as well as for Alexa in the financial department both were very polite as well as fun. More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Alexa
Report | Print
Feb 23, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's wonderful to hear that Shannon and Alexa provided you with an amazing experience! Polite and fun interactions can make the car-buying process more enjoyable. We appreciate your positive review, and we hope you enjoy your new purchase! Safe travels!

1
...
29
30
31
...
98