Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
995 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 995 reviews

October 25, 2023

In an out quickly for a simple scheduled maintenance for oil and rotation. Easy process with little waiting. More

by hammon0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Oct 31, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's great to hear that your scheduled maintenance went smoothly and you were in and out quickly. Regular maintenance is essential to keeping your vehicle in top shape. Safe driving!

October 22, 2023

Generally speaking any service needed on one’s vehicle takes days if not weeks to get completed. Recently went in for help getting wheel locks removed after misplacing the key. Was told it would be no More

by Cheezit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
October 19, 2023

I have worked with Erica in the service department more than once and she had been great in providing a thorough diagnosis and getting the issue resolved in a timely basis. More

by d_woodstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Oct 20, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that Erica in the service department has consistently provided you with great service, offering thorough diagnoses and timely issue resolution. Your satisfaction is their priority!

October 18, 2023

Tyson was professional, courteous and timely during the purchasing process. He made the process simple. More

by Brian Fletcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Musser
Report | Print
Oct 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that Tyson was professional, courteous, and timely during your purchasing process. Making the process simple for customers is a top priority. Enjoy your new purchase, and thank you for choosing us for your automotive needs!

October 17, 2023

I needed a tire replace that was beyond a patch repair. They got me in and out in a reasonable amount of time. More

by baron.randle71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Report | Print
Oct 19, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that we could promptly replace your tire, getting you in and out in a reasonable amount of time. Your time and safety are important to us, and we're here to provide efficient service. Your satisfaction is our priority, and we're here to help. Thank you for choosing us for your tire replacement!

October 14, 2023

Speed service in and out! Service adviser was helpful and organized. Would recommend to check them out More

by fcorrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Oct 17, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're pleased to hear that you had a speedy and efficient service experience with a helpful and organized service adviser. Your recommendation means a lot to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us, and we encourage others to check us out for their automotive service needs!

October 14, 2023

This dealership has always taken care of our vehicle needs. The service team is great and the sales team is not pushy. More

by michael5378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Report | Print
Oct 17, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're pleased to hear that the dealership has consistently taken care of your vehicle needs, with a great service team and a non-pushy sales team. Your satisfaction and the level of service are important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us!

October 12, 2023

They were amazing! Service is great every time i come in. Always friendly and helpful. More

by Jladgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane, Carey
Report | Print
Oct 13, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are delighted to hear that your experience with them was amazing and that our service is consistently great. Friendly and helpful service makes all the difference. Thanks for sharing your thoughts!

October 10, 2023

Our salesman went the extra mile getting us where we needed to be in purchasing our vehicle. We drove over 500 miles to make our purchase. More

by matth1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 12, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that your salesman at Rockwall Chrysler Dodge Jeep Ram went the extra mile to help you secure your vehicle purchase, especially considering the significant distance you traveled, covering over 500 miles. Such dedication to customer satisfaction makes the car-buying experience all the more memorable. Wishing you many enjoyable miles in your new vehicle!

October 08, 2023

I drove 4 hours to buy a truck from this dealership. I tried to do all my paperwork online so when we got there it would be smooth. The salesman sent me a screenshot of my payment information. Well what More

by TPatnoe
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
Report | Print
Oct 17, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your feedback about this misunderstanding during your sales visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Kelly NcMullen, General Manager kmcmullen@rockwalldodge.com

1
...
38
39
40
...
100