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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
4.6
992 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 992 reviews

July 20, 2022

Great service great service writer Erica. 5 star all the way around. I will be back for sure More

by Otool0531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jul 21, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Jul 21, 2022 -

Otool0531 responded

Erica made my experience the best ever. I will be back only because of her.

July 18, 2022

They were timely and finished sooner than they had estimated, even with the Saturday rush. It was nice that they caught that my warranty covered all of the services, even before I mentioned it. More

by CharleyMoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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Jul 18, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 12, 2022

I drove from Charleston SC to do business with this dealership. That should speak volumes about the quality, people and experience. I'll never buy from anyone else. More

by James.mealer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miles
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Jul 14, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 09, 2022

Great service and accomodated my schedule. Also kept me informed of everything that was going on with my vehicle. More

by Henderend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
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Jul 12, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for the review! We're glad that you had an excellent experience with your recent service visit.

July 06, 2022

Great service! Friendly advisors. Quick turn around time! Easy to set an appointment. Overall great! More

by Becky.nabors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
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Jul 07, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 27, 2022

I have been using Erica N. As my my service advisor for the last 3 visits. She is very professional and informative, she takes care of everything. More

by cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica N
Report | Print
Jun 28, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear you had such an outstanding experience working with Erica. We thank you for your business and look forward to your next visit!

June 27, 2022

Good job. People and complex high standard. Timely performance of tasks to be completed. Time less then predicated. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Searcy
Report | Print
Jun 28, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We look forward to your business with us again!

June 24, 2022

Very knowledgeable and friendly staff. They have serviced all my dodge vehicles and will continue to. I look forward to my next visit. More

by icekidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Jun 27, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 22, 2022

The best dang place ever, thru really take care of you, and make sure you are well taken care off More

by Speakerbeast40
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 24, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 18, 2022

Service department took 1. 5 extra hours past my guaranteed wait time for a regular first scheduled maintenance. Ended up not being able to make an appointment I had later in th More

by Austin N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jun 20, 2022 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for speaking with me over the phone about the wait time for your recent service visit. I apologize your visit took us an hour and forty minutes and you were expecting to be out sooner. Next time we will be better about communicating the expected time frame for service on a Saturday morning. We truly appreciate your business and hope everything going forward will meet your expectations. If there is ever anything I can assist you with in the future, please feel free to contact me at 469-698-2108 Paul Morgan General Manager

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