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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,070 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,070 reviews

June 14, 2024

The only problem I had with this dealership was the full four days it took for the repair to be completed. The first day the mechanic said there were no damages to any wheel parts, then it took three days t More

by williameidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
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Helpful
June 14, 2024

We came by just to look and left with a new truck! The deal was too good to pass up! We truly appreciate the personal service and not feeling rushed. We also love that we worked with a couple of Mi More

by outlandish069
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Marconni
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Jun 15, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 13, 2024

Anthony was very helpful despite us coming in with an RV without an appointment, enabling us to get the oil change done within the day after the other dealer where we had an appointment couldn’t service RVs More

by Schnuetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
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Jun 14, 2024 -

Rockwall Ford responded

Hello, we're happy you found Anthony to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 12, 2024

The dealership was very clean and the staff were very helpful in finding a truck that I felt comfortable with in both space/features and price. More

by trenton turek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.J.
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Jun 13, 2024 -

Rockwall Ford responded

Hi Trenton, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 12, 2024

Absolute best service I have ever had. Fast, friendly and reasonable. Asiah kept in contact the entire time. She told us everything upfront and it was spot on. I am so thankful. . More

by ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Jun 13, 2024 -

Rockwall Ford responded

Ashley, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 12, 2024

Oscar was very professional and made the process simple. Hope I get him next time More

by clydecarmenclyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 13, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 12, 2024

They completed the necessary service in a timely manner. Kept me informed during the whole process. More

by rockyphilpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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Jun 13, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 11, 2024

Kristopher Wad did a great job from beginning to end! Very knowledgeable and helpful. Thank you Kristopher! More

by ekparker1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Wad
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Jun 13, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kristopher at Rockwall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 08, 2024

Truly appreciate the long time superlative customer service at all touch points. All of my maintenance schedule appointments and basic oil changes have proven to be very positive experiences. I can l More

by RAVING FAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald Diggs
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Jun 10, 2024 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 07, 2024

Good customer service and fast service , was able to use Ford Pass points. Very satisfied More

by dpjefferson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avalos
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Jun 08, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Helpful
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