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Rockwall Ford

Rockwall, TX

4.8
1,763 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,763 reviews

September 24, 2025

I had my Edge in for periodic oil change and tire rotation. The experience from the time I drove in until I left was truly exceptional. I was informed of all actions on vehicle during the time I was More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Mills
Sep 24, 2025 -

Dave responded

I had my Edge in for periodic oil change and tire rotation. The experience from the time I drove in until I left was truly exceptional. I was informed of all actions on vehicle during the time I was there. They went above and beyond to ensure everything was done and that my vehicle was up to date and completely safe to operate. Madison my advisor was very thorough, professional and friendly during the process. I highly recommend this dealership for service to your vehicle

September 22, 2025

Keith (and the supporting Team at Rockwall Ford) always go above and beyond; they satisfy my vehicles needs and exceed my overall expectations. Rockwall Ford continues to offer great pricing, quality repai More

by joshg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 23, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 18, 2025

In march we bough 2 preowned Jeeps. At the time we purchased the service warranties. Since taking our keys it has been a nightmare to get them to follow through on anything. Good luck g More

by D.L. 1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cole, Laith, Jimmy, Jeff
Sep 20, 2025 -

Rockwall Ford responded

I'm sorry for the confusion Jeff Hicks General Manager Rockwall Ford 972.290.2200

September 17, 2025

Service personnel were courteous and the service was done quickly. I was completely satisfied with my visit. More

by trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Sep 20, 2025 -

Rockwall Ford responded

Hi Trent, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

I was met immediately after I pulled into service center. My associate was very good More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Sep 20, 2025 -

Rockwall Ford responded

Hi Gary, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Awesome dealer, nice service center 👌 my car was service in less than an hour. I got my lost key replaced at a cheaper price compared to the previous dealer I intended using. More

by obasjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Sep 20, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2025

Tina was very helpful and the work they did seems to have fixed the problem. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 15, 2025 -

Rockwall Ford responded

Hi Mark, thanks for your praise and kind comments about Tina. Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2025

It was a great and quick service- turned my car in on Friday afternoon and received it back Saturday evening More

by karenveazey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Sep 16, 2025 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

Prompt appointment window with courteous service staff and excellent overall service. Would recommend for future service appointments. More

by aghunter12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Chase
Sep 16, 2025 -

Rockwall Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 12, 2025

Staff was extremely knowledgeable and helpful throughout this process. Professional demeanor from start to follow up finish! More

by alekhinekidd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Pugh/ sales and Armando/ finance
Sep 14, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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