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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,651 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,651 reviews

June 21, 2025

Excellent customer service specially Juan dealer agent and so helpful for the customers needs asap More

by Yadao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan agent
Report | Print
June 20, 2025

Very satisfied with the service and a service writer, Keith Monette, just not wealthy enough to afford some of the repair recommendations More

by Harleyfxsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monette
Report | Print
June 19, 2025

Made it there on time and everything was carried out in a timely manner. Great job ! More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jun 19, 2025 -

Rockwall Ford responded

Hi Jean, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 18, 2025

Friendly. Courteous. Advisor Merri Is very helpful with your concerns. She kept me updated on service to my vehicle. More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jun 19, 2025 -

Rockwall Ford responded

Hi Lawrence, we're happy you found Merri to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2025

Rockwall Ford service has always taken of me in a very professional way, they always meet my needs. More

by Aarnold97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Jun 18, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

I have always received good service for my Ford and fair pricing on repairs. We will use this dealership again. More

by Red pearls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 16, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Very professional service was on time very friendly people. Nice sitting room and great work. More

by campionerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Jun 14, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2025

Javier was communicative and made the process smooth for us. Kept us updated throughout the entire process. More

by Miguel lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 13, 2025 -

Rockwall Ford responded

Hi Miguel, thank you for your kind review; we are happy to pass along your comments to the Javier here at Rockwall Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

They did a great job in fixing my truck and on a timely basis. Did not have to leave It overnight. More

by Catherine butachek
Recommend Dealer
Yes
Employees Worked With
Madison and another lady with red hair on check out
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Jun 13, 2025 -

Rockwall Ford responded

Hi Catherine, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2025

Juan was very helpful and professional. My truck was serviced in a very timely manner. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 13, 2025 -

Rockwall Ford responded

Hi Chris, thanks for your praise and kind comments about Juan. We are always more than happy to assist you if anything else comes up. Take care!

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