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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,712 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,712 reviews

August 05, 2025

Oscar is a great service writer. We also had a great experience with Merri this time too. It’s nice to see that Rockwall Ford is developing a courteous, professional group of service More

by Bruceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Merri
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Aug 06, 2025 -

Rockwall Ford responded

Hi, we're happy you found Oscar and Merri to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

Very professional and courteous. Fast and efficient . Will return for all my other needs when I can. More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
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Aug 03, 2025 -

Rockwall Ford responded

Hi Peggy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

No pressure, straight forward folks. I had a great buying experience with them. I would buy from them again. More

by Dad2rlkm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Carder
Report | Print
Aug 03, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

They were courteous and efficient with their service. I would recemend them for service on your vehicle. More

by coulterw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 02, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 31, 2025

The person who serviced my truck was friendly, respectful, and efficient. He answered all my questions. More

by Lrosaura4132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Aug 02, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 31, 2025

Thank you to Kris Wade for your personal and professional service . You’re the best! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Aug 03, 2025 -

Rockwall Ford responded

Hello John, we're happy you found Kris to be so supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

Happy to be here for oil change Very nice people to speak with and good explanations what my car needs in the future More

by anutekpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Walters
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Aug 03, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 30, 2025

All dealings with Mitchel and Neil at the Rockwall Ford service department was excellent and profesdional. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel and Neil
Report | Print
Aug 03, 2025 -

Rockwall Ford responded

Hello Jim, thank you for your kind review; we are happy to pass along your comments to Mitchel and Neil here at Rockwall Ford! If you have any further questions, please don't hesitate to reach out!

July 30, 2025

Very impressed with their quality of service and communication. Love that they include a video of them servicing my car. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Aug 03, 2025 -

Rockwall Ford responded

Hi Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 29, 2025

Visiting from out of town for a few weeks and needed to have my vehicle serviced. The appointment process was very easy and the lady that set up the appointment was very friendly and helpful. The service More

by manopad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Jul 30, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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