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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,623 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,623 reviews

April 06, 2025

I was the only vehicle in the waiting area and none of the service advisor came outside, one of the valet drivers had to get someone. The advisor apologized for the wait. More

by G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 09, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Service took longer than expected. Service team was able to get me on my way with urgency. Really nice to see the Excellent customer service! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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Apr 08, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

They are great people, they don’t want to just sell but find you the best suitable car with the price that fits you! God bless you all More

by Sara.sharayha93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerime and his friend that can’t recall his name
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Apr 08, 2025 -

Rockwall Ford responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 02, 2025

Highly recommended. Everyone hates buying a new car. But Rockwall Ford makes the process easy and painless. More

by jimothywhisnant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob and Matt
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Apr 05, 2025 -

Rockwall Ford responded

Hello, thank you so much for your positive comments about Rockwall Ford! Thanks for the recommendation, and have an amazing day!

April 02, 2025

Great service team, James was great, I really appreciate him getting my truck ready for me so quickly. More

by One happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 05, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

Everyone from management, to our Salesman Jeremie and even the finance department were grade A+ … Aligned and not pushy at all. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremie
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Apr 05, 2025 -

Rockwall Ford responded

Hello Jon, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Kyle was awesome with customer service and knowledge of the service. I highly recommend Ford service department as they get the job done. I will be coming back for more service when the time comes. Job w More

by bonnermonument
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 02, 2025 -

bonnermonument responded

Rockwall Ford is "awesome"!!!!

April 01, 2025

Great service, great sales process Loren Atherton was a pleasure to work with!! Transation was seamless. More

by Ford F150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Atherton
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Apr 05, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

Fast and reliable service all at a reasonable price. Thank you, Service advisor Tina. Job well done! More

by Steve Arey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Tina.
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Apr 05, 2025 -

Rockwall Ford responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

We bought our first vehicle from Rockwall Ford last year and I can’t recommend them enough!! From sales to service, they are top notch! More

by caeverly09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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Apr 01, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! We're looking forward to your next visit with us!

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