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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,583 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,583 reviews

March 11, 2025

They took such great care of me and my car. They were always eager to help and did a wonderful job. More

by Hannah Hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 14, 2025 -

Rockwall Ford responded

Hello Hannah, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 11, 2025

I went to Rockwall Ford for service on my Ford Escape Active. Kris was my representative. Kris was very professional. I was very happy with the service More

by EttaEtta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Mar 15, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

Great guy. Always does what he says. Shop lost my tire air stem caps, and he replaced them before I notice. Highly recommend working with Juan. More

by centric.thrift6m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 15, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

I couldn’t believe how fast they were. Always the best service. James was great! More

by synth-cartons8v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 15, 2025 -

Rockwall Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Rockwall Ford has been servicing my Maverick for sometime and I am very pleased. Well staffed with knowledge and courteous people. Highly recommend Merri Jordan. A pleasure to work with. More

by Spike911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Mar 13, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

March 10, 2025

Service department has always treated me good and taken car of my car since 2019. Very satisfied. More

by delragan61Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher,Wad
Report | Print
Mar 13, 2025 -

Rockwall Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Mar 13, 2025 -

delragan61Del responded

Rockwall Ford service has always been professional, courteous and affordable.

March 08, 2025

This is the second vehicle that we have purchased from Rockwall Ford. Everyone is so courteous and helpful. Zoltan went above and beyond to make sure that I had the vehicle that I wanted at a price that More

by coachnanette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoltan
Report | Print
Mar 09, 2025 -

Rockwall Ford responded

Hi, we're happy you found Zoltan to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Extremely helpful and knowledgeable. Went above and beyond. See Zoltan he will go to work for you. More

by Tonya Kimbrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zolton(JJ), Mark, Shea
Report | Print
Mar 09, 2025 -

Rockwall Ford responded

Hi Tonya, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Kris Wade is awesome at his job and takes care of his patrons. They have taken care of my vehicles for over 20 years at this dealership and have never disappointed me. More

by AJWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Mar 10, 2025 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 08, 2025

clean and has wifi, wish they weren’t so busy but free drinks and water is good More

by legrand.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kris
Report | Print
Mar 10, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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