Rockwall Ford

My service advisor did a great job. He listen to my concerns and had my vehicle back to me timely He listen to my concerns and had my vehicle back to me timely More

Fast and efficient service. The fastest I have ever had. Never been that fast before. Definitely will go back The fastest I have ever had. Never been that fast before. Definitely will go back More

Brain always takes care of my business with top tier customer service. He is an asset to your company. customer service. He is an asset to your company. More

The service department is awesome… communication with the customer/me was excellent, and the always convenient shuttle service can’t be matched customer/me was excellent, and the always convenient shuttle service can’t be matched More

Very satisfied with the customer service and repair in timely manner. Always very friendly staffed timely manner. Always very friendly staffed More

I was told they stopped washing the vehicles after being service. No sure what to think of that. service. No sure what to think of that. More

Bianca provided excellent customer service. From the time I arrived to the time I left there was plenty of communication about the service. From the time I arrived to the time I left there was plenty of communication about the service. More

Normally I have a great experience at Rockwall Ford, this time was different in that I was waiting for service to be done. I had been waiting over 1.5 hours, when I went to check on progress another let me k time was different in that I was waiting for service to be done. I had been waiting over 1.5 hours, when I went to check on progress another let me know the car had been done for a while, Ion apparently went to lunch and didn't let anyone know I was waiting. Very disappointed in that. More

They put the customer first. They go out of their way to address my schedule if needs They go out of their way to address my schedule if needs More

On line scheduling for regular maintenance is great, I was in and out within the hour. Ive been a satisfied customer for 10 plus years. was in and out within the hour. Ive been a satisfied customer for 10 plus years. More