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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,668 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,668 reviews

June 10, 2023

Ian Campbell handled my service today with professionalism and excellent customer service. Very efficient employee. More

by Ber114889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
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Jun 15, 2023 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 09, 2023

Oscar was very communicative and was able to help me get my truck back after hours when I was stuck in traffic. More

by 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 15, 2023 -

Rockwall Ford responded

Thank you for your kind words for Oscar, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 09, 2023

Alisha quickly greeted us and took care of getting my truck serviced and returned. i did not have to wait long compared to other places i have taken my vehicle to. More

by rafael5972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
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Jun 12, 2023 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

June 09, 2023

Great experience. Tanner is the best. Finance was timely. Make ready was quick delivery was excellent More

by Dwillii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner and finance
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Jun 15, 2023 -

Rockwall Ford responded

We appreciate your positive review of your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 08, 2023

Although it was crowded, they honored my appointment and had me in and out in less than two hours. More

by edkohorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Jun 12, 2023 -

Rockwall Ford responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

Appt date and time made via app when I wanted. Met promptly by rep and time was as projected. More

by Jshepherd44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Jun 09, 2023 -

Rockwall Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 04, 2023

Great customer service and support. Been using them for a few years now and would recommend them to anyone for their automotive service needs. More

by Dfullen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian campbell
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Jun 07, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

Excellent service and a great service representative. I was able to get a convenient service date and time. Very happy and I will recommend it to other people. More

by defender110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
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Jun 07, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

Juan, my service advisor was informative and kept me abreast of the service needed on my Expedition. Quality workmanship as well More

by mpmheinig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 07, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Carlos is an excellent salesman. Made sure we were taken care of and gave us a great deal. We would definitely consider purchasing another car from Rockwall Ford in the future. More

by Buyer11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 05, 2023 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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