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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,652 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,652 reviews

November 19, 2022

Prompt service and follow up. M highly recommend this dealer for service and automobile purchase. More

by kenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 23, 2022 -

Rockwall Ford responded

Thank you for the review! We look forward to your business with us again!

November 18, 2022

We had Ford C-Max safety recall work done. Phil Watson was service advisor. Work was completed promptly without issue. More

by Bhawk43420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Watson
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Nov 23, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

November 18, 2022

Austin, in service, is very knowledgable and a great communicator. He kept me well informed! More

by DStewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Dave
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Nov 18, 2022 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

November 16, 2022

Called me while my special ordered car was still on truck to make arrangements for pickup. The vehicle and paper work were ready when they said and made the paperwork process super easy. Very professional More

by Cjordan16111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Rob
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Nov 17, 2022 -

Rockwall Ford responded

Congratulations on your new car! Thanks for the review.

November 15, 2022

Arrived and instantly had someone asking what I needed. I explained my need and the service man knew about the recall I was there to get corrected. More

by joanturner1943
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Nov 15, 2022 -

Rockwall Ford responded

Thank you for the review, Joan! We are very happy to hear that our team treated you well and was able to help you with your service visit.

November 14, 2022

Ian was very professional and courteous when I first checked in. Great customer service in assisting me on getting new tires at an affordable price. Also got a free oil change. More

by el7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
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Nov 15, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

November 10, 2022

Had an easy check in, nice waiting area with good coffee, easy check out, great price. More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 14, 2022 -

Rockwall Ford responded

Thank you for your positive review, Vincent! We appreciate your business.

November 09, 2022

I had a great experience with service of my car, great customer service and providing transportation to home is amazing! More

by madalenabonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
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Nov 14, 2022 -

Rockwall Ford responded

Thank you! We're glad that you had an excellent experience with your recent service visit.

November 05, 2022

We have purchased our Fords from Rockwall for over 15 years and have been really pleased with the serviced provided. More

by molliehancock
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bowers
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Nov 07, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 03, 2022

JJ was amazing. We were able to work out a good deal on the new vehicle and was offered a good price for my trade in. More

by Darin T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Nov 07, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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