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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,599 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,599 reviews

January 02, 2022

Does a great oil change. Would be nice if they would wash the cars outside More

by Cmgrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady forgot her name
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Jan 03, 2022 -

Rockwall Ford responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

December 27, 2021

Ask for Gary Wells to get your Ford service. He was awesome and made sure I was taken care of! More

by cestrada3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
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Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 26, 2021

My service guy Kris was excellent. Kept me informed about my repair the whole time.. More

by Rgarayusmc75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 21, 2021

Great Service as always. Gary was very helpful in getting our needs service taken care of in a timely and professional manner. More

by Genie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wall
Report | Print
Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 14, 2021

Extremely helpful and eager to find the vehicle we wanted. Repeat customer for sure!! From the time we walked into the dealership til the time we bought our vehicle and left we were well taken care of More

by klrussell72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ, Rob, Karl and Grady
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

December 12, 2021

Brian you excellent, very friendly and courtesy My car Brian you excellent, very friendly and courtesy My car was ready as he said it would be More

by carolrisovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind review of Brian, we appreciate your business!

December 09, 2021

The service was prompt, conscientious, and correct, service writer used excellent communication via talk and text while I waited in the lobby More

by TXJCLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

December 09, 2021

Great experience working with Rockwall Ford. They delivered the exact vehicle I wanted. Financing was a breeze and my salesman, Carl Stevens, was top notch. More

by NB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
Report | Print
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for Carl and our team! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

December 07, 2021

Purchase process was extremely efficient, friendly and took very little time. Definitely the best car purchase I've ever had. Everyone I dealt with was very professional and very friendly. More

by sbloch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
Report | Print
Dec 08, 2021 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 06, 2021

The service experience was convenient, timely, and professional. This positive service experience is consistent at this dealership! More

by gjordan8831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 08, 2021 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

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