Rockwall Ford

I had an excellent experience at ROCKWALL FORD. Mark Moxr greeted us in the parking lot and immediately began our car buying experience. He listened to exactly what I was looking for, RED specifically, 3rd r greeted us in the parking lot and immediately began our car buying experience. He listened to exactly what I was looking for, RED specifically, 3rd row seating with pass through captains chairs in 2nd row and spacious for grandkids. He hit the nail on the head right away with a RED 2021 EXPLORER! He was very friendly and helpful with financing and a price that my retirement budget can afford. I will recommend anyone to look for Mark Moxr when they are looking to purchase a vehicle. More

My experience with Ron was great! I appreciated the time he took with me to go over what would be done, he sent me text messages and called throughout the process. he took with me to go over what would be done, he sent me text messages and called throughout the process. More

The process was easy, terms were met without delays or games, made the purchase easy. Third vehicle that I have purchased there, good folks to deal with games, made the purchase easy. Third vehicle that I have purchased there, good folks to deal with More

horrendous customer service. we have tried to get a hold of Richard Glover and he will not return our calls or emails. go buy some where else! of Richard Glover and he will not return our calls or emails. go buy some where else! More

The sales person was very familiar with my vehicle that I purchased. She was Friendly through the whole process. I would recommend Rockwall Ford to my family and friends, and would tell them to ask for Mi purchased. She was Friendly through the whole process. I would recommend Rockwall Ford to my family and friends, and would tell them to ask for Misty Moore. More

Took my car to get an oil change and there was an oil leak. Last time I had it serviced back in October my engine crapped out. I’m not sure what to think except this is my first and last time buying a Fo leak. Last time I had it serviced back in October my engine crapped out. I’m not sure what to think except this is my first and last time buying a Ford.I’ve only had it 17 months and day one I’ve had issues, I really don’t feel safe in it More

Goin over the holidays. Was able to get the vehicle I wanted for my wife and family. Perfect Christmas gift. Carlos and Stephen were great to do business with. wanted for my wife and family. Perfect Christmas gift. Carlos and Stephen were great to do business with. More

Always the best customer service! I went in for an oil change and tire rotation early after making an appointment the day prior and was in and out with 65 minutes. change and tire rotation early after making an appointment the day prior and was in and out with 65 minutes. More

Great customer service. Even though there were several people in front of me Ron was able to get me in and out in less than 2 hours people in front of me Ron was able to get me in and out in less than 2 hours More

The service advisors keep you informed on the progress all the time.they let you know if other services are required. Good info to know. all the time.they let you know if other services are required. Good info to know. More