Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,712 Reviews
Call Dealership (972) 290-2200
View Awards

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,712 reviews

May 12, 2025

Highly satisfied with the customer service and the honesty of the techs and advisers. Will definitely continue to get my business. More

by Jkram824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
May 15, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Kris was awesome and is what I thought a service advisor should be! Great service today! More

by Johnie.Pullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
May 12, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

May 08, 2025

Morris is a great guy . The staff is fantastic. Highly recommended for anyone looking for a new Ford More

by Cdallas8308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
Report | Print
May 10, 2025 -

Rockwall Ford responded

Hi, we're happy you found Morris to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Great to work with, make the process easy. Easy to communicate with in all areas. I would definitely recommend. More

by ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hubbs, Jeff Hicks
Report | Print
May 09, 2025 -

Rockwall Ford responded

Hi Ross, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

May 06, 2025

Service Department got my car in for an oil change, tire rotation and multiple pont inspection. Service was fast and back on the road quickly. Thanks! More

by davidlfrith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
May 09, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

Exceptional Customer service! Always there to answer questions and make you feel like a valued customer. And I am talking about Kris. More

by lholub1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
May 08, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

The service department was helpful finished right on time. Scheduling an appointment was super easy online. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name but incredibly helpful
Report | Print
May 08, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2025

Always on point and detailed with everything that has to do with my car. Gave me all the information I needed to know about what my car needs and allowed me the time to make a choice that was best for me. More

by ricncryst2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
May 06, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

One of the better experiences I’ve had in a long time at any dealership. Everything went smoothly and Jaun was a great service man. I would recommend the shop to anyone. More

by Campbelld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun.
Report | Print
May 05, 2025 -

Rockwall Ford responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 03, 2025

Javier was very nice and and easy to work with. I was in and out in less time than I had expected. More

by Stp91952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
May 05, 2025 -

Rockwall Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford!

1
...
13
14
15
...
172