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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,580 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,580 reviews

February 06, 2025

Check in uncomplicated, SVC Advisor knowledgeable. Repairs were done in a timely manner. Overall pleasant experience. More

by Steve Wheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Horne
Report | Print
Feb 11, 2025 -

Rockwall Ford responded

Hi Steve, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

They weren’t pushy I had a death in my family between when I first inquired about the new vehicles and when I went in to test drive. They remembered and were sympathetic. Not many companies would put m More

by Annde.mstng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy
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Feb 10, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Great service. John was a quick, had a lot of info and gave me some really good advice on how to keep my car in its best shape. More

by Nick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 10, 2025 -

Rockwall Ford responded

Hello Nick, thank you for your kind review; we are happy to pass along your comments to John here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Easy to get service appointment and work was completed quickly. Kept informed of the service progress. More

by LA Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Feb 10, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Service provider was helpful and polite, kept me informed on what was going on with my car. More

by weston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
Report | Print
Feb 10, 2025 -

Rockwall Ford responded

Hi Weston, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

I love Goin to rockwall ford there always super fasr and friendly. Also they are very reasonably priced. More

by shaneomac3455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Feb 03, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Had my F-150 serviced today and the experience was great. Making an appointment was easy and the work was done quicker than expected. I got brakes, a new battery and a power module recall done in about three More

by Shark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
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Feb 03, 2025 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2025

Friendly and courteous employees. Always helpful. Every time we have our Truck serviced here they get on the service and you don't havevtobwait all day. We also get appointment remind More

by hobackbrenda5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
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Feb 03, 2025 -

Rockwall Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 31, 2025

I got very good service and my agent was very good and I was very happy. More

by otriceloftis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
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Feb 03, 2025 -

Rockwall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2025

Just about the easiest visit yet! Explained everything. No muss no fuss. Easy going morning. More

by Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 03, 2025 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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