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Rockwall Ford

Rockwall, TX

4.8
1,651 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,651 reviews

June 10, 2025

Kris Wade as always is an excellent service advisor. He made my time here simple and easy and answered all my questions in a very professional way. More

by Kevin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Jun 12, 2025 -

Rockwall Ford responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

I trust them explicitly with my vehicle maintenance and repair requirements. I have for 10 years now. More

by Rdhaskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell and Kris
Jun 12, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Juan Avalos was a great service advisor. He listened to all of my concerns and got everything handled. He was professional, helpful, and responsive! More

by jlavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
Jun 11, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Great dealer, great customer service. They take care of their customers and especially service customers More

by valid_essay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jun 11, 2025 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

The service team was awesome. Tina my service lady was awesome very knowledgeable and helpful 😀 she did a great job. I' very Satisfied and happy 😊 thank you Tina More

by Eddie tutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay ashcrofit
Jun 10, 2025 -

Rockwall Ford responded

Hi Eddie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

Merri was so helpful! She answered all my questions and got the car back same day. More

by ApathyFern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jun 10, 2025 -

Rockwall Ford responded

Hi, thanks for your praise and kind comments about Merri. We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

I had an amazing experience today at Rockwall Ford. Got there with my F150 for a recall work, but overall experience was exemplary. Merri at the service treated me with utmost respect and set up everyt More

by tomy259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jun 11, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Ozzy was Outstanding! Listened to my vehicle concerns, showed me the issue, as well as introduced me to the technicians that would work on my vehicle. Offered a significan More

by rradams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Jun 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Ozzy here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Service Communication is great! I was updated often and service is timely. Highly recommend the service department More

by Drain78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Jun 08, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

Refreshing to work with professional from start to finish. Thay gave me options that fit my budget, and time line More

by Marshall Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P Hall, M Shugart.,J Avlarze
Jun 08, 2025 -

Rockwall Ford responded

Hi Marshall, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.