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Rockwall Ford

Rockwall, TX

4.8
1,620 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,620 reviews

May 28, 2025

Quick and excellent service. My advisor was great. I purchased a cap for my truck and the parts guy was a lot of help as well. More

by JOlivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
May 30, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

MERRI JORDAN is the SERVICE PROVIDER MERRI was Quick to understand my Situation Listen took Action Immediately Kept me informed Took my situation and communicated with me Made me very comfortable More

by ocsgconsultants@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MERRI JORDAN
May 29, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Thanks for taking good care of my Ford Ranger. Rockwall Ford is usually a quality dealership. More

by rudolphcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wad
May 29, 2025 -

Rockwall Ford responded

Hi Rudolphcc, thank you so much for your positive comments about Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2025

Always have good experience with Rockwall ford . From purchasing to servicing our vehicles. Please stay on this good path More

by Gammy1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
May 26, 2025 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 24, 2025

After having my car for seven days, one of the things I asked her to do was to change my oil I didn’t realize they didn’t do it until I was almost home with my car. Very upsetting. More

by sfaries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
May 26, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 24, 2025

Juan was friendly. He was willing to do everything to make sure I left satisfied with the service. More

by Loisolesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 26, 2025 -

Rockwall Ford responded

Hello, we're happy you found Juan to be so supportive during your experience here at Rockwall Ford. We do hope we can be of assistance in the future. Take care!

May 24, 2025

Did the job in a reasonable time I’m happy with the service on this trip More

by Sherman.hodges1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black kid
May 26, 2025 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 23, 2025

Fast, quick service and no high-pressure sales. Came in for an oil, change and tire rotations, and got out and less than an hour. More

by Sharkbait_oohaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good worker
May 24, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

Service was great fix the problem I recommend bring your vehicle to have service awesome staff More

by Bjuereca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ávalos
May 24, 2025 -

Rockwall Ford responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

Shea does a good job keeping me updated on my vechile status during my visit More

by Truckguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
May 23, 2025 -

Rockwall Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!