Rockwall Ford

Great cars to chose from. Worked with me to get the right payment for my budget Worked with me to get the right payment for my budget More

Very courteous and knowledgeable about the problems I was having with my F250. Answered all my questions and very fast turnaround. having with my F250. Answered all my questions and very fast turnaround. More

Great customer service with knowledgeable and friendly technicians. Appreciate the Direct and timely communication in texts and emails. In and out fast technicians. Appreciate the Direct and timely communication in texts and emails. In and out fast More

Javier did a wonderful job working with my dad and I in the service department today. Great communication and the detailed video of the repairs needing to be made was excellent. the service department today. Great communication and the detailed video of the repairs needing to be made was excellent. More

The service department is simply awesome! After a major problem as we were crossing the country they fit us into their schedule as soon as we arrived in Rockwall. Our service advisor Merri Jo After a major problem as we were crossing the country they fit us into their schedule as soon as we arrived in Rockwall. Our service advisor Merri Jordan kept us constantly updated and was very emphatic to our situation. Mike our diesel mechanic was just leaving when we arrived late afternoon and stayed to talk with us. It took a day to diagnose and order parts, then he got right on it to get us back on the road. Everyone was very friendly and personable in service but Merri and Mike deserve extra kudos! Thank you again. Kathy and Mike Ferree Tucson, AZ. More

Kris is a great customer rep for the company. Thank you for taking the time to make sure I am getting taken care of. Thank you for taking the time to make sure I am getting taken care of. More

Merri Jordan is a service advisor and she was great and willing to help with other issues willing to help with other issues More

I took my car in at 8:00. They took my information and told me they would call me when it was finished. They called about 3:00. I picked up the car about an hour later. Overal They took my information and told me they would call me when it was finished. They called about 3:00. I picked up the car about an hour later. Overall a painless interaction with all the work being done. Very pleased. More

First time at Rockwall Ford. Merri met us at the service center door and walked us thru the process of what they would be doing on my car and kept in touch with me throughout. It Merri met us at the service center door and walked us thru the process of what they would be doing on my car and kept in touch with me throughout. It was quick and easy, and everyone we spoke with during checkout was friendly and helpful. More

Great service speed and thoroughness. Perfect balance between the two with humility and courteousness. highly recommend. Perfect balance between the two with humility and courteousness. highly recommend. More