Rockwall Ford

Son muy hamables! Y muy profecionales haciendo su trabajo! Y que bien que tengan a personas que hablan español!! Y muy profecionales haciendo su trabajo! Y que bien que tengan a personas que hablan español!! More

James was a good advisor today, and we appreciate him. I have had a terrible experience in the past with another visit. By the way, my last name is Testa and not Anthony. I have had a terrible experience in the past with another visit. By the way, my last name is Testa and not Anthony. More

Completely unsatisfied with Oscar Gerrad’s customer service and awful attitude and behavior. He was more concerned with getting a good review than providing quality service. service and awful attitude and behavior. He was more concerned with getting a good review than providing quality service. More

Avoid service advisor Juan Avalos and I would not recommend bringing your diesel truck for repairs here. They poorly communicate the scope of work to lure you into agreeing to their services. Service recommend bringing your diesel truck for repairs here. They poorly communicate the scope of work to lure you into agreeing to their services. Service managers will promise a small refund but the director will deny the refund despite the service advisor admitting he wasn't even aware of the extra work being done on your vehicle. $8500 in repairs and they don't even replace all lug nuts on your wheels. I've made every attempt to give them the chance to right their wrong and they've made it clear they do not care about their customers. Extremely disappointed. More

Asiah did a wonderful job! I’ll be back most definitely to see her for any of my needs. I’ll be back most definitely to see her for any of my needs. More

Depends on what you need them to do. I would recommend my service advisor, Ozzy. He was great, however, i Have had trouble w my expedition and this dealer. I would recommend my service advisor, Ozzy. He was great, however, i Have had trouble w my expedition and this dealer. More

Shea was my advisor and he gave me necessary information that I need to take care of my Ford. Thank you guys that I need to take care of my Ford. Thank you guys More

The service department is great! Very knowledgeable! Provided some great tips to get the most from mileage from my tires. Very knowledgeable! Provided some great tips to get the most from mileage from my tires. More

Had my truck serviced and they did great in explaining the process. Very happy with the service. the process. Very happy with the service. More

Great experience so far with all service visits. They are always kind and helpful each time I visit. They are always kind and helpful each time I visit. More