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Rockwall Ford

Rockwall, TX

4.7
1,584 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,584 reviews

January 09, 2025

Merri , gave great customer service. Rockwall is 20 mins from my house. Great Communication. Will be back for sure. More

by Poolshark
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jan 10, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Merri here at Rockwall Ford! We hope to see you soon!

January 08, 2025

James was an amazing service adviser I would highly recommend him when requesting service at the Rockwall Ford Dealership More

by victorrangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 10, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Oscar was amazing with his help and mechanical expertise. He made me feel real comfortable. What really meant a lot to me was that Oscar re-explained everything to my wife and really also made sure she More

by Faceoff214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 10, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

The service department was great at keeping me informed and fast getting my truck fixed. More

by Joe.ladd0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 10, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

Had a great experience. Thank you Mr John Bowers! I’ve been looking for a vehicle for 3 months and dealt with a lot sales rep. Finally found one at Rockwall Ford and the sa More

by christomugyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jan 08, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

January 06, 2025

Very clean and professional. Not a long wait time for oil change. Fleet service advisor walked me to my vehicle and performed active delivery. Great Service! More

by Kwill557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet service advisor
Jan 07, 2025 -

Rockwall Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2025

Great customer service, friendly and knowledgeable about their products. Thank you to the management team and sales person for making it a quick and easy experience for my family! More

by Christopher Pough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 06, 2025 -

Rockwall Ford responded

Hello Christopher, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2025

I recently purchased a 2024 bronco sport from Rockwall Ford. Morris Carter was my sales representative and was incredibly Helpful and knowledgeable. He took his time to answer all my questions. I would de More

by kathylbristow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Jan 02, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

January 01, 2025

It was like any other dealership. However, John and Morris are fun to mess with 😆. Went on a test drive with Morris and I got pulled over by the police, I kind of got on it a little More

by scottking66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John and Morris
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Handled my issue in a very timely manner without any surprises - highly satisfied with services performed and would recommend. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jan 02, 2025 -

Rockwall Ford responded

Hi John, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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