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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,591 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,591 reviews

December 27, 2024

December 27, 2024 To Whom It May Concern: Mady has proven to be an invaluable asset to Rockwall Ford! Mady went above and beyond to ensure she took care of me “her customer.” That’s customer service More

by Erma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady Mills
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Dec 29, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Staff is friendly they go the extra mile for their customers. If you have a question they will find an answer for you. More

by Erma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady Mills
Report | Print
Dec 29, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Friendly and attentive sales reps. Clean facilities and comfortable waiting area. Reps were quickly available for test drives. More

by Rickdcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Report | Print
Dec 28, 2024 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2024

Great service and very polite! Thanks so much for your promptness!! We’ll be back! More

by jbarhnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashia
Report | Print
Dec 28, 2024 -

Rockwall Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

Friendly people tells u wats wrong and right quick with work communication is good and the prices are Great More

by derrickrambo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Dec 28, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

This was my second purchase with Bruce at Rockwall Ford and it was another great experience. Thank you Bruce and Marc! More

by Andy Wilburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin, Marc Moser
Report | Print
Dec 25, 2024 -

Rockwall Ford responded

Hello Andy, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Everyone at Rockwall Ford has and always been very helpful and accommodating . Technician was awesome and the customer service representative is always ready to assist. Excellent experience. More

by jamiezach2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Oscar and my technician
Report | Print
Dec 26, 2024 -

Rockwall Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 24, 2024

Will definitely come back. Everybody Involved made the process quick and easy. Would recommend to others as well. More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Jimmy
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Dec 26, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! We hope to see you soon!

December 23, 2024

Will definitely be back for more services everyone was very professional and informative and on time More

by Jfklapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 25, 2024 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

Oscar and Juan are the nicest guys, they always do a great job and they look for the best service for my truck. More

by A.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar & Juan
Report | Print
Dec 24, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Oscar and Juan here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

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