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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,648 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,648 reviews

December 31, 2024

ROCKWALL ford is the first choice i make when i have problems with my car they give me great service thanks merri!! More

by StephanieW53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Aisha Oscar
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Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Very knowledgeable and understanding helpful patient empathy no xx straightforward will come back again thanks More

by growstyty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay
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Dec 31, 2024 -

growstyty responded

Very helpful

December 30, 2024

Asiah is one of the best. Cares about her customers. Mobile service guy Neal is fantastic! More

by Charliewyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asish,Clayton,Neal
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Jan 01, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff Asiah and Neal to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Mike was great to work with. The finance department was engaged and not "pushy". It was a great, quick and fun experience. More

by wbganze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hermes
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Dec 31, 2024 -

Rockwall Ford responded

Hello, we're happy you found Mike to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

I'm always impressed with all the employees and how they make me feel important and that they truly are happy to help make my experience the best. I trust they treat my vehicle as well as they would treat More

by nancy.white1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
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Dec 31, 2024 -

Rockwall Ford responded

Hello, thank you so much for the positive review! We look forward to your next visit! Take care!

December 28, 2024

Keith at service department did a great job overall with the repairs and service. Great customer service. Will come back again. More

by Numenorean King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 31, 2024 -

Rockwall Ford responded

Hello, we're happy you found Keith to be so supportive during your experience here at Rockwall Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

Best repair place in the area and I would definitely recommend it to anyone. No regrets at all. More

by Hlewisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Dec 31, 2024 -

Rockwall Ford responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

December 28, 2024

Friendly staff, clean area, and good coffee. Juan was very helpful! Oil change and inspection took almost 1 1/2 hours More

by Dwarnell2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Dec 29, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Staff is friendly they go the extra mile for their customers. If you have a question they will find an answer for you. More

by Erma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady Mills
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Dec 29, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Friendly and attentive sales reps. Clean facilities and comfortable waiting area. Reps were quickly available for test drives. More

by Rickdcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
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Dec 28, 2024 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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