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Rockwall Ford

Rockwall, TX

4.8
1,623 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,623 reviews

December 02, 2024

Greatest dealership I’ve worked with. My 5 th vehicle with them. I’ll keep coming back More

by brett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt langham
Dec 03, 2024 -

Rockwall Ford responded

Hi Brett, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

Jamie/James was great and thorough with describing the issue got the matter resolved quickly More

by curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie/James
Dec 03, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you have any further questions, please give us a call. We're always happy to help!

December 01, 2024

Service was great! Very quick and easy drop off/pick up process. Very friendly staff. Highly recommend. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Dec 02, 2024 -

Rockwall Ford responded

Hi Stephanie, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Excellent service from the time of making the reservation to the vehicle service and check out. More

by gonzalezmaxine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Dec 01, 2024 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Merri was knowledgeable & friendly. Pointed me to water & coffee at lounge. Lobby & Restrooms are clean. More

by nelsontp43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Dec 02, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Merri! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Asia takes care of making sure my vehicles are being taken care of when a repair is required and keeps me informed so I don’t get hit with any surprises. More

by jfjohns93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Ford
Dec 02, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Asia! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Other than being at the dealership for hours doing paperwork(what dealership doesn’t take forever). Rockwall ford and especially Jerime Vail were all top notch. Clean facilities and friendly staff. More

by Kull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerime Vail
Dec 02, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Ford Rockwall service has always exceeded by expecting. Been doing business with them for decades. The service manager Buddy and Keith are superb. More

by Gbonacquisti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy and Keith
Nov 29, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

What a great place to buy a vehicle. After spending most of day on a Saturday, I couldn't make up my mind and felt bad about taking the salesmans time that day. Two weeks later I come ba More

by alove1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Athertron, Danny and Bryce
Nov 29, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

Kris Wade goes above & beyond. Shane is 1 of the best mechanics there. Thanks to both of you. Rockwall Ford is the best professional customer service location that goes above an More

by ponytail.jg.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade and Shane
Nov 29, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Thanks again for the recommendation, and have an amazing day!

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