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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,649 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,649 reviews

November 10, 2024

I had a great service provider. I drive to Rockwall for service each time I need something done. More

by DT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
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Nov 12, 2024 -

Rockwall Ford responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

excellent in all ways. service and polite would not trust anyone else with vehicle in all ways More

by sharonanthony73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shay and juan
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Nov 11, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Thanks Bradley for helping me get into a lease. The process was quick and easy and I look forward to continuing to do business with Rockwall Ford. More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley
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November 07, 2024

Dealership was helpful in all areas of sales, finance, and operation of the new vehicle sale. More

by 2015 Explorer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Carter and Marc Moser
Report | Print
Nov 09, 2024 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

As usual I waited until my oil change was getting really close to overdue but they got me in first thing Sunday morning. Kristopher, my service advisor was very helpful and kept me updated. More

by r_ssherrin@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Wad. He was great!
Report | Print
Nov 07, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Great-efficient-informative-kind-helpful service. Greatly appreciated the complimentary shuttle and vehicle delivery service. More

by juliew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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Nov 09, 2024 -

Rockwall Ford responded

Hello Juliew, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Ms. Merri was so caring, kind, considerate and professional all rolled into one! She was informative and thoroughly provided all the information I needed re: my vehicle. It was a blessing she was More

by Donobbra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Nov 07, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

James Bohn gave excellent customer service. He did a great job explaining the needs of my Escape without being pushy. More

by georgeperrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
Report | Print
Nov 07, 2024 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2024

Rockwall Fords service is second to none and outstanding in every aspect of there business. More

by jsocveteran77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
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Nov 06, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 04, 2024

Appreciated the professionalism and quick turn around on the repairs, the service advisor was top notch. More

by dave,g1,butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Since Hall
Report | Print
Nov 06, 2024 -

Rockwall Ford responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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