Rockwall Ford

It was a pleasant experience overall I will definitely recommend Rokwall Ford to anyone looking to purchase a new truck recommend Rokwall Ford to anyone looking to purchase a new truck More

My service writer was Merri Jordan and I could not have been more please by her generosity and understanding my situation. She worked hard and went above and beyond what I expected. I’ll never go to anothe been more please by her generosity and understanding my situation. She worked hard and went above and beyond what I expected. I’ll never go to another service writer again, Merri has my service from now on. More

Fast and friendly service. I was consulted on the repairs, and everything was done on time. I was consulted on the repairs, and everything was done on time. More

Carlos got us in and out super fast like we told him we wanted it to be up front wanted it to be up front More

Impressed with ease of transaction and professionalism was top notch! Will be a return customer for future vehicles was top notch! Will be a return customer for future vehicles More

A very professional staff and willingness to work with customers. They exceeded my expectations, thank you. customers. They exceeded my expectations, thank you. More

Contacted Rockwall Ford due to brakes issues on our Explorer. Was able to get in without an appointment. Shea Horne was very helpful and professional. Diagnosed as rear brakes only and fixed the same d Explorer. Was able to get in without an appointment. Shea Horne was very helpful and professional. Diagnosed as rear brakes only and fixed the same day. Very pleased with our experience and Rockwall Ford’s customer service. More

Regular oil change and state inspection was done quickly at the service center. Great first thing in the morning to get done and on my way at the service center. Great first thing in the morning to get done and on my way More

I always receive excellent service. Everyone is knowledgeable and helpful and answers all my questions. Everyone is knowledgeable and helpful and answers all my questions. More

Keith Monnette likes to argue with customers. He didn't explain the process of fleet vehicles to me and told me it would only be 2 hours. Almost 3 hours later, I find out nothing has been done ye He didn't explain the process of fleet vehicles to me and told me it would only be 2 hours. Almost 3 hours later, I find out nothing has been done yet. I asked for the keys and he argued with me. Continued to argue and be disrespectful in front of the manager who didn't seem to do a whole lot. Won't be returning ever. I will happily push my vehicle right on by this place. More