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Rockwall Ford

Rockwall, TX

4.7
1,581 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,581 reviews

April 10, 2025

Rockwall Ford did a great job at meeting my needs! They were understanding and helpful. Client Specialist, Cavelius Pugh was outstanding from beginning to end and beyond. He really went that extra mil More

by Mitch76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavelius Pugh, Robert
Apr 14, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

Misty and Jimmy were so kind and welcoming to my wife and I. They did everything that we asked and got the deal done to our satisfaction. I will absolutely keep coming back because of the great customer ser More

by joe_christi_diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty and Jimmy
Apr 14, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

After going to the dealership that I’ve used for about 15 years and they had nothing for me, I went to Rockwall Ford for the first time. They had exactly what I wanted and made the deal that I wanted very qu More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Atherton (sales), Marc (finance) and Caleb (internet)
Apr 14, 2025 -

Rockwall Ford responded

Hi Bill, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2025

Cody was very informative and knowledgeable. He helped me to decide between a new and gently used pre-owned truck. He worked to get me on the road in one day. More

by papasurf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 11, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope to see you soon!

April 09, 2025

Keith was awesome. He was very attentive and made sure all my questions were answered. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 11, 2025 -

Rockwall Ford responded

Hi Joe, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope to see you soon!

April 08, 2025

You guys are so awesome to work with. I'll never go to another Ford dealership. And I've been to a few. A bad trip to a dealership can ruin ownership of a great vehicle. Be proud of what More

by dadams25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Apr 11, 2025 -

Rockwall Ford responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

They were able to get my vehicle in for maintenance promptly. They were able to complete all needed maintenance More

by gunner1561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Apr 11, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

They do such a great job every time I get my truck serviced. Thank y’all More

by ryan.schuster91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 09, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2025

I was the only vehicle in the waiting area and none of the service advisor came outside, one of the valet drivers had to get someone. The advisor apologized for the wait. More

by G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 09, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Service took longer than expected. Service team was able to get me on my way with urgency. Really nice to see the Excellent customer service! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Apr 08, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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