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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,626 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,626 reviews

May 13, 2025

Kris was fantastic. Excellent service and very professional. He kept me informed throughout the service. I liked the video that they shared of what they found when th More

by charlie.green01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
May 16, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Good quick service. Too pricey on some things but overall it’s good service department More

by jeff162851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrell
Report | Print
May 13, 2025

Came in several hundred dollars under the estimate and finished two days ahead of schedule. Very pleased More

by spowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shae
Report | Print
May 16, 2025 -

Rockwall Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2025

Highly satisfied with the customer service and the honesty of the techs and advisers. Will definitely continue to get my business. More

by Jkram824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
May 15, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Kris was awesome and is what I thought a service advisor should be! Great service today! More

by Johnie.Pullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
May 12, 2025 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

May 08, 2025

Morris is a great guy . The staff is fantastic. Highly recommended for anyone looking for a new Ford More

by Cdallas8308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
Report | Print
May 10, 2025 -

Rockwall Ford responded

Hi, we're happy you found Morris to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Service Department got my car in for an oil change, tire rotation and multiple pont inspection. Service was fast and back on the road quickly. Thanks! More

by davidlfrith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
May 09, 2025 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2025

Great to work with, make the process easy. Easy to communicate with in all areas. I would definitely recommend. More

by ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hubbs, Jeff Hicks
Report | Print
May 09, 2025 -

Rockwall Ford responded

Hi Ross, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

May 05, 2025

Exceptional Customer service! Always there to answer questions and make you feel like a valued customer. And I am talking about Kris. More

by lholub1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
May 08, 2025 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

The service department was helpful finished right on time. Scheduling an appointment was super easy online. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name but incredibly helpful
Report | Print
May 08, 2025 -

Rockwall Ford responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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