Rockwall Ford

The only problem I had with this dealership was the full four days it took for the repair to be completed. The first day the mechanic said there were no damages to any wheel parts, then it took three days t four days it took for the repair to be completed. The first day the mechanic said there were no damages to any wheel parts, then it took three days to replace the tire. More

Anthony was very helpful despite us coming in with an RV without an appointment, enabling us to get the oil change done within the day after the other dealer where we had an appointment couldn’t service RVs without an appointment, enabling us to get the oil change done within the day after the other dealer where we had an appointment couldn’t service RVs. More

Absolute best service I have ever had. Fast, friendly and reasonable. Asiah kept in contact the entire time. She told us everything upfront and it was spot on. I am so thankful. . Fast, friendly and reasonable. Asiah kept in contact the entire time. She told us everything upfront and it was spot on. I am so thankful. . More

Oscar was very professional and made the process simple. Hope I get him next time Hope I get him next time More

They completed the necessary service in a timely manner. Kept me informed during the whole process. Kept me informed during the whole process. More

The dealership was very clean and the staff were very helpful in finding a truck that I felt comfortable with in both space/features and price. helpful in finding a truck that I felt comfortable with in both space/features and price. More

Kristopher Wad did a great job from beginning to end! Very knowledgeable and helpful. Thank you Kristopher! Very knowledgeable and helpful. Thank you Kristopher! More

Truly appreciate the long time superlative customer service at all touch points. All of my maintenance schedule appointments and basic oil changes have proven to be very positive experiences. I can l service at all touch points. All of my maintenance schedule appointments and basic oil changes have proven to be very positive experiences. I can literally go 2 miles up the street for a nearby oil change, but I would rather drive over 20 miles to a reputable company like Rockwall Ford. More

Good customer service and fast service , was able to use Ford Pass points. Very satisfied Ford Pass points. Very satisfied More

TK was the best service advisor! I was impressed with her attention to detail and caring attitude! I was impressed with her attention to detail and caring attitude! More