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Rockwall Ford

Rockwall, TX

4.7
1,070 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,070 reviews

October 12, 2021

I had a recall on my vehicle which I brought in for them to repair & while they were making sure everything was up to par, they discovered that I had a puncture in one of my tires. (I actually knew that so More

by Ladydeb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Oct 12, 2021 -

Rockwall Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 12, 2021

Everything about this dealership was top notch. From the salesman all the way to director, they made the experience so easy and trustworthy! More

by amalayz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Oct 12, 2021 -

Rockwall Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 10, 2021

Excellent service provided by the team. Won't go anywhere else. Carl Wilson was extremely helpful and courteous. More

by Chelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Wilson
Oct 12, 2021 -

Rockwall Ford responded

Thank you, Chelle, for your kind words for Carl! We thank you for your business and look forward to your next visit!

October 08, 2021

Very good, personable, and helpful service writer. She offered all I needed but not overbearing. More

by Jimtoney725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Hamilton
Oct 08, 2021 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

October 06, 2021

Mark was my service adviser he is very professional and the service was great and done in a timely manner I would recommend Rockwall Ford to anyone who wants good service I also would recommend Mark as the More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 08, 2021 -

Rockwall Ford responded

Thank you Jim for your kind words for Mark! We thank you for your business and look forward to your next visit!

Oct 10, 2021 -

Jim responded

I will be back the service was great

October 01, 2021

Great Service Provider, she went above and beyond. She work with my Insurance and did not have to. More

by ftwpike84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Biannca
Oct 05, 2021 -

Rockwall Ford responded

Thank you for your kind words for Biannca! We thank you for your business and look forward to your next visit!

September 30, 2021

Took my 2013 Fusion in for Warranty work. Kris was my Service Manager and took awesome care of me. On top of that he is a volunteer fire fighter in union valley. Great guy. I will always ask for him for More

by Bassinjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Oct 01, 2021 -

Rockwall Ford responded

Thank you for your kind words for Kris! We thank you for your business and look forward to your next visit!

September 29, 2021

They are always pleasant and nice, and they answer my questions. my car is always ready in a timely fashion More

by Mollycliett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Callaway. Gary Wells. Keith Monnette
Sep 29, 2021 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your next visit!

September 29, 2021

Calvin was great in getting my truck and getting it service.Mike the technician who work on it did an excellent job. Both communicated with be great More

by grhidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin and Mike
Sep 29, 2021 -

Rockwall Ford responded

Thank you for your kind words for Calvin and Mike! We're so glad they provided you with a great experience, we look forward to your next visit!

September 28, 2021

I and my family have bought a half dozen vehicles from Rockwall Ford. Everyone there works to make you happy. More

by vinceau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Thormahlen
Sep 29, 2021 -

Rockwall Ford responded

Thank you for your continued business! We look forward to your next visit!

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