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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,704 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,704 reviews

March 06, 2024

I’m thankful that Rockwall Ford came to me instead of me having to take my car there. Technician Neil came out and fixed my recall issue quickly. More

by KDGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Mar 10, 2024 -

Rockwall Ford responded

It's great to hear that Rockwall Ford went the extra mile by providing convenient service and addressing your recall issue promptly. Thank you for choosing Rockwall Ford!

March 06, 2024

My 2015 Ford Edge has coolant temperature warning come on, they had part in stock, got me fixed in 1 day, and brought my car to my home and drooped it off for me! I've been going to this dealership since More

by michelle.knight01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
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Mar 10, 2024 -

Rockwall Ford responded

It's great to hear about your positive experience with the service department at Rockwall Ford. Quick and efficient resolution of the coolant temperature warning, having the necessary parts in stock, and the added convenience of bringing your car to your home are all excellent aspects of customer service. It's wonderful that you've had a positive relationship with our dealership since 2006. Safe travels in your 2015 Ford Edge!

March 03, 2024

Got my oil change at Rockwall Ford. Quick, easy, and such a friendly customer service experience. More

by lesly1gamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Mar 06, 2024 -

Rockwall Ford responded

It's great to hear that you had a positive experience getting your oil change at Rockwall Ford. Quick and friendly service can make a significant difference.

March 03, 2024

Rocco and Mr. Moser were great to work with on making the deal I wanted and needed for my budget. I'm happy with the vehicle I bought, still learning all the perk More

by spoiledrunt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco and Mr. Moser
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Mar 08, 2024 -

Rockwall Ford responded

We're thrilled to hear that Rocco and Mr. Moser were able to assist you in making the deal that fit your budget. It's wonderful to know that you're happy with the vehicle and the overall experience. We appreciate your kind words and are honored to have been a part of your last vehicle purchase. Thank you for choosing us, and we wish you many enjoyable miles on the road ahead!

March 02, 2024

Met in my car by service member - courteous and efficient Was connected via my text for additional comments and kept informed of status of my car and progress More

by SmithSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 07, 2024 -

Rockwall Ford responded

We're pleased to hear that our service team provided you with a courteous and efficient experience. Keeping our customers informed about the status and progress of their vehicles is a priority, and we're glad to know that you received updates through your preferred communication method. Thank you for choosing our dealership for your automotive needs, and we look forward to serving you again in the future! Safe travels!

March 01, 2024

We had a great and easy experience when buying our new truck! Loved our salesman JJ. He was very knowledgeable and very helpful with all of our questions! Highly recommend Rockwall Ford dealership! More

by Jamkatwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Zoltan salesman and James in finance
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Mar 07, 2024 -

Rockwall Ford responded

Thank you for sharing your positive experience at Rockwall Ford! We're delighted to hear that you had a great and easy experience when buying your new truck. It's fantastic that JJ, your salesman, was knowledgeable and helpful with all your questions. Enjoy your new truck and safe travels!

February 29, 2024

I had a very good experience there and I got a brand new Ford Bronco Sports Thanks to Misty at Rockwall Ford! More

by Leeannswanson03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty
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Mar 03, 2024 -

Rockwall Ford responded

Congratulations on your new Ford Bronco Sport! We're thrilled to hear that you had a very good experience at Rockwall Ford, and Misty played a key role in making your purchase happen. We appreciate your business and wish you many exciting adventures in your new Bronco Sport!

February 27, 2024

John Bowers was excellent to deal with, professional and courteous. He was very knowledgeable of the product he was selling and listened to what my wishes were. More

by meitelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
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Mar 02, 2024 -

Rockwall Ford responded

Thank you for sharing your positive experience with John. It's wonderful to hear that he was professional, courteous, and knowledgeable, making your car-buying experience enjoyable. We appreciate your business, and we hope you enjoy your new vehicle! Safe travels!

February 26, 2024

My issue was resolved quickly and professionally faster than I expected. Thank you for taking such good care of me! More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madyson
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Feb 28, 2024 -

Rockwall Ford responded

We're thrilled to hear that your issue was resolved quickly and professionally, exceeding your expectations. Providing prompt and effective solutions is a priority, and we appreciate your positive feedback. Thank you for choosing our services!

February 23, 2024

Asiah was great to work with. My appointment was at 730am she had me out before 830am More

by wjones22003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
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Feb 25, 2024 -

Rockwall Ford responded

It's fantastic to hear that Asiah was great to work with and that your appointment was completed efficiently, getting you out before 8:30 am. We appreciate your positive comments and thank you for choosing us! Safe travels!

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