Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,703 Reviews
Call Dealership (972) 290-2200
View Awards

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,703 reviews

February 22, 2024

Rock wall ford service center is a wonderful place to take care of all your car needs More

by caveliuspugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 25, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 21, 2024

John was very friendly and helpful with my purchase. I personally prefer low pressure sales More

by espangler22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
Report | Print
Feb 24, 2024 -

Rockwall Ford responded

We're glad to hear that John provided you with a friendly and helpful experience during your purchase. We understand and appreciate your preference for low-pressure sales, and we strive to create a comfortable and stress-free environment for our customers. We value your business and look forward to serving you again in the future!

February 19, 2024

It’s clean and amazing staff people in the service apartment. Brain Anderson is the best service advisor ever! He will make sure your taken care of very well! More

by chelsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Anderson
Report | Print
Feb 22, 2024 -

Rockwall Ford responded

We're thrilled to hear that you had a positive experience at our dealership, and we appreciate your kind words about the cleanliness and amazing staff in the service department. It's fantastic to know that Brian provided excellent service as your advisor. Thank you for choosing us, and we look forward to serving you again in the future!

February 19, 2024

Buddy the Manager treats me right. Price compared to other Ford Dealers is much better. Presume the work/mechanics are good. More

by TooOldToPutUpWithBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy, Gerald.
Report | Print
Feb 21, 2024 -

Rockwall Ford responded

We're pleased to hear that Buddy, our Manager, has provided you with excellent treatment, and you find our prices competitive among other Ford Dealers. Your satisfaction is important to us, and we're committed to delivering quality service from our skilled mechanics. We appreciate your trust in us and look forward to continuing to provide you with great service. Thank you for choosing our dealership!

February 19, 2024

The service advisor was very nice and kept me updated. Unfortunately they damaged one of my hubcaps and I still have not heard any solutions to replace it. It’s now been 3 days. Plus they kept up charging More

by Jimmy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merri
Report | Print
Apr 04, 2024 -

Rockwall Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 17, 2024

Very cool, very nice, very very very very very very very very very great service More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merry
Report | Print
Feb 23, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 17, 2024

Great service. Had truck in for 1st, 5000 mile service and oil change. Seemed fast and efficient. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
Report | Print
Feb 23, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

I scheduled my appointment for maintenance and they completed the scheduled items on time. I will go back. More

by Mikearnold713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Feb 23, 2024 -

Rockwall Ford responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Very kind and helpful. Quickly serviced my vehicle and got me out in less than an hour. More

by S_portner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 23, 2024 -

Rockwall Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 16, 2024

Courteous and helpful, I prefer to do business with them because they present themselves professionally. More

by Jcurry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
Report | Print
Feb 23, 2024 -

Rockwall Ford responded

We're pleased to hear that you find our team courteous, helpful, and professional. Creating a positive and professional environment is important to us, and we appreciate your preference to do business with us. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

1
...
77
78
79
...
171