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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,583 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,583 reviews

March 24, 2025

pleasant and I do not write comments on anything. This part of the is very annoying More

by jperry115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris ? I have lost his card
Report | Print
Mar 27, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Thank you again, and have a fantastic day!

March 23, 2025

Tina was great! Today’s process took some time but she made sure everything was handled appropriately! More

by sgasaway_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, TK
Report | Print
Mar 24, 2025 -

Rockwall Ford responded

Hi, we're glad you had such a wonderful experience with us! Thank you again for the great review!

March 22, 2025

Merrie does well for us in the service department. They get cars in and out quick. More

by shoest08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrie
Report | Print
Mar 24, 2025 -

Rockwall Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 22, 2025

Another Great experience at Rockwall Ford. Service Department is top notch h and Tina is super helpful. More

by Bevo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Mar 24, 2025 -

Rockwall Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Best service. Timely and very professional. I had a great experience, Kris did a great job! . More

by Robison19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Mar 24, 2025 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

My salesmen was Matt. I purchased a preowned jeep I have been on the hunt for. Everything went pretty quick. Had one small issue after purchasing the vehicle and Matt went More

by Cameroncash1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
March 21, 2025

Rockwall Ford did an inspection on my vehicle and they were honest about the issues I had. I already knew about before I arrived. They offered me solutions without being pushy. They completed what I wante More

by henry.cox11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince
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Mar 22, 2025 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2025

Very professional and helpful with all of me service needs. Service advisor was very attentive as I told her about my situation with my vehicle. More

by Fredhis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Mar 22, 2025 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2025

My service representative, TK, was outstanding. She assisted with issues and concerns and provided excellent customer service. More

by skdjrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK Ashcroft
Report | Print
Mar 22, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Very easy to get in and out with all info sent promptly from service advisor More

by Debbie Acuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald Diggs
Report | Print
Mar 22, 2025 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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