Rockwall Ford

Wheel alignment and oil change. We had a 7 am appointment. 7 am greeting, thimbs up. But took them over 3 hours, not good. We had a 7 am appointment. 7 am greeting, thimbs up. But took them over 3 hours, not good. More

Bianca my service representative was awesome! She kept me informed throughout the entire process! Her attitude and personality reflect someone who loves their job! My total experience was awesome She kept me informed throughout the entire process! Her attitude and personality reflect someone who loves their job! My total experience was awesome! More

I had to wait more than 2 hours with an appointment. Not happy at all Not happy at all More

My service tech Ian was just awesome. Because of him i will return for future service needs. My truck was repaired and returned earlier than originally promised and Ian routinely updated Because of him i will return for future service needs. My truck was repaired and returned earlier than originally promised and Ian routinely updated me as to their progress. More

Very nice and helpful staff and members. They even got me a ride home after I dropped my vehicle off. They even got me a ride home after I dropped my vehicle off. More

Great fast service. Techs are knowledgeable and interested in helping their clients. Excellent customer service. Techs are knowledgeable and interested in helping their clients. Excellent customer service. More

Friendly staff and good amenities. The service was quick and they were up front about the wait The service was quick and they were up front about the wait More

Staff was excellent. Recall issue dealt with very fast. Very pleased with the service provided! Recall issue dealt with very fast. Very pleased with the service provided! More

The service was fantastic in the service department! It was my routine maintenance and oil change appointment and Gary did a great job handling this for me. The service was very fast. The Best servi It was my routine maintenance and oil change appointment and Gary did a great job handling this for me. The service was very fast. The Best service was your shuttle. service! The driver was above and beyond with kindness and service. He even got out and opened the door for me! I can't remember the last time I have experienced that. Definitely recommend this place. More

fast service. no pressure on added repairs. Outstanding support. Clean environment . Will be returning for next service no pressure on added repairs. Outstanding support. Clean environment . Will be returning for next service More