Rockwall Ford

The service was fantastic in the service department! It was my routine maintenance and oil change appointment and Gary did a great job handling this for me. The service was very fast. The Best servi It was my routine maintenance and oil change appointment and Gary did a great job handling this for me. The service was very fast. The Best service was your shuttle. service! The driver was above and beyond with kindness and service. He even got out and opened the door for me! I can't remember the last time I have experienced that. Definitely recommend this place. More

Took my car in for repairs very satisfied with the work completed and the price I was charged completed and the price I was charged More

Oscar was great. Keep me informed all the way. Will definitely be back for service. Keep me informed all the way. Will definitely be back for service. More

They were quick to service my vehicle and notify me. A Great Experience from beginning to end. A Great Experience from beginning to end. More

Rockwall ford processed several recall items, a few items they had discovered, and two items that I wanted to get fixed before the warranty expired. They completed the work in a timely manner. My only issue they had discovered, and two items that I wanted to get fixed before the warranty expired. They completed the work in a timely manner. My only issue is the text portal needs work. Needed to call to get status. More

Quick service. Theyvwere able to accomodate our needs and adjusted the service accordingly. Our car was fixed in 2 days. Theyvwere able to accomodate our needs and adjusted the service accordingly. Our car was fixed in 2 days. More

Purchase of used vehicle including a required repair was handlled smoothly despite a tight timeline. From sales to closing everything was very professonal and w would definitely buy here again. handlled smoothly despite a tight timeline. From sales to closing everything was very professonal and w would definitely buy here again. More

There text communication portal is terrible, just pick up the phone and call your customers with updates. This is rockwall fords fault not the advisors the phone and call your customers with updates. This is rockwall fords fault not the advisors More

Minus the long waits at the end of the day. My truck always gets service for what I took it there for. My truck always gets service for what I took it there for. More

Courteous, helpful staff, clean dealership, always ready to make the visit smooth for their customer. to make the visit smooth for their customer. More