Rockwall Ford

Jamie Bonn my service advisor is top notch! He goes above and beyond to provide excellent customer service and truly cares about his customers! He goes above and beyond to provide excellent customer service and truly cares about his customers! More

Excellent service! Line moved super fast with drop off and after 5:00pm drop off was quick and easy as well! Very satisfied with completed the complex work in a super s Line moved super fast with drop off and after 5:00pm drop off was quick and easy as well! Very satisfied with completed the complex work in a super short time! I expected them to have my car longer! All reps pitched in to help! More

I just wanted to say that Service Advisor Moses was awsome always professional always polite. So far no complaints. Thank You awsome always professional always polite. So far no complaints. Thank You More

Service was great! Gary did a fantastic job and took care of everything for me. Very good job and efficient. Gary did a fantastic job and took care of everything for me. Very good job and efficient. More

I just had an oil change but the service was quick and completed as promised. completed as promised. More

Customer service was amazing at Rockwall Ford. Bianca handled my truck and she was super helpful and communicated very well with me throughout the repair process to keep me up to date on the statu Bianca handled my truck and she was super helpful and communicated very well with me throughout the repair process to keep me up to date on the status of my truck. Highly recommend going there. More

Knowledgeable and friendly staff that are always there to answer any questions you may have. answer any questions you may have. More

The service advisor did a great job keeping me informed of what was going on with my truck of what was going on with my truck More

Quick and to the point. My contact person was very helpful and helped me fix my issue My contact person was very helpful and helped me fix my issue More

RockWall Ford exceeded my expectations! I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about two hours. Juan at RockWall Ford took care of everything. He communications daily with status updates on parts and reps that was being made to my Bronco. Unfortunately more issues occurred than expected and my engine ended up having to be replaced. But this dealership was a lot faster than I expected about getting me back in my Bronco and on the road. The service they gave me and communication was the best I could have had in such a bad situation. I highly recommend them if you are in this area. More