Rockwall Ford

RockWall Ford exceeded my expectations! I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about I live about 500 miles away. My Bronco broke down just a few miles from this dealership. I was towed there and back on the road in a rental in about two hours. Juan at RockWall Ford took care of everything. He communications daily with status updates on parts and reps that was being made to my Bronco. Unfortunately more issues occurred than expected and my engine ended up having to be replaced. But this dealership was a lot faster than I expected about getting me back in my Bronco and on the road. The service they gave me and communication was the best I could have had in such a bad situation. I highly recommend them if you are in this area. More

Customer vehicle pick up /drop off service is the best thing ever!!! Also being able to text the service advisors is good! thing ever!!! Also being able to text the service advisors is good! More

Fantastic service! Russell Mixon is the best! Everyone there is as nice as you can find. Russell Mixon is the best! Everyone there is as nice as you can find. More

Great customer service experience. Asiah was very helpful and kept us informed about the progress of our vehicle Asiah was very helpful and kept us informed about the progress of our vehicle More

The service department has always been polite and courteous. They have been prompt to resolve any issues courteous. They have been prompt to resolve any issues More

From my first phone conversation, test driving and financing Rockwall Ford staff made my purchase a seamless and pleasant experience. Thank you! financing Rockwall Ford staff made my purchase a seamless and pleasant experience. Thank you! More

Rockwall Ford service dept are always very courteous and helpful whenever I schedule to bring my Edge for servicing. Brian took good care of me during my visit today… Thank you! helpful whenever I schedule to bring my Edge for servicing. Brian took good care of me during my visit today… Thank you! More

Melissa is always professional. She gets my truck in and out of the shop quickly so I can get back to work. She gets my truck in and out of the shop quickly so I can get back to work. More

Great Great great great great awesome awesome awesome superb superb superb excellent excellent excellent excellent superb superb superb excellent excellent excellent excellent More

Excellent service from our salesman from beginning to end! He was a 10 Star associate! The finance department were as well! I love Rockwall Ford! end! He was a 10 Star associate! The finance department were as well! I love Rockwall Ford! More