Rockwall Ford

Great service. They went out of their way to make purchasing a new vehicle an easy experience. They went out of their way to make purchasing a new vehicle an easy experience. More

Ordering and receiving a new Ford Bronco can be a long process and can take up to two years. This was the case with our purchase of the Ford Bronco. We ordered our Ford Bronco in 2021 and finally received process and can take up to two years. This was the case with our purchase of the Ford Bronco. We ordered our Ford Bronco in 2021 and finally received in 2023. The sale person who assisted us kept us informed and updated us every step of the way. Outstanding customer service and due to his great communication and updates, we decided to wait it out and, in the end, it was worth the wait. More

I completely trust this dealership. I went in for an oil change and front and back brakes. They told me that I didn’t need back brakes and that the front were only half worn down. Inste I went in for an oil change and front and back brakes. They told me that I didn’t need back brakes and that the front were only half worn down. Instead of just doing the brake job and making money, they were honest and let me decide what I wanted to do. I ended up just getting the front brakes. Their honesty mattered to me and now they’ll have a customer for life! More

Fast and efficient service. The fastest I have ever had. Never been that fast before. Definitely will go back The fastest I have ever had. Never been that fast before. Definitely will go back More

My service advisor did a great job. He listen to my concerns and had my vehicle back to me timely He listen to my concerns and had my vehicle back to me timely More

The service department is awesome… communication with the customer/me was excellent, and the always convenient shuttle service can’t be matched customer/me was excellent, and the always convenient shuttle service can’t be matched More

Brain always takes care of my business with top tier customer service. He is an asset to your company. customer service. He is an asset to your company. More

I was told they stopped washing the vehicles after being service. No sure what to think of that. service. No sure what to think of that. More

Very satisfied with the customer service and repair in timely manner. Always very friendly staffed timely manner. Always very friendly staffed More

Bianca provided excellent customer service. From the time I arrived to the time I left there was plenty of communication about the service. From the time I arrived to the time I left there was plenty of communication about the service. More