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Rockwall Kia

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.3
1,054 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,054 reviews

February 01, 2024

Would recommend to anyone they’re always fast and able to work me whenever it fits my schedule. Bradley Stephens is a great service advisor and always takes great care of my car! More

by Kballard2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bradley Stephens
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Feb 01, 2024 -

Rockwall Kia responded

We're delighted to know that our team, especially Bradley Stephens, has been able to accommodate your schedule and take great care of your car at Southwest Kia of Rockwall. Thank you for recommending us!

February 01, 2024

Had appointment for some recall The service writter i had with was not there and didnt even text or call to let us know. But the service writter that was there did an excellent job Brad Stevens Thank More

by kim with soul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad stevens
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Feb 01, 2024 -

Rockwall Kia responded

We're glad to know that Brad was able to step in and provide excellent service during your visit at Southwest Kia of Rockwall. We appreciate the feedback, thank you!

January 26, 2024

Awesome team from service to sales! Went above and beyond to get me in a new car. More

by xoxovanessam
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Taylor
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Jan 26, 2024 -

Rockwall Kia responded

Thank you for leaving us a review and choosing Southwest Kia of Rockwall. We are glad to hear that you had a great experience and left with a new car. Travel safe!

January 25, 2024

Hello. I just had the opportunity to respond. Everything was professionally handled. However, the theft installation decal was not placed on the windows. Ca More

by jmason1128
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Rockwall Kia responded

James, we appreciate your feedback and are glad to know that you had a professional experience at Southwest Kia of Rockwall. We'll certainly look into the issue with the theft installation decal and get back to you soon!

Jan 26, 2024 -

jmason1128 responded

Ok. Thank you for the response. James Mason jmason1128@sbcglobal.net

Jan 30, 2024 -

Rockwall Kia responded

Hi James, no problem! When you have a moment, please contact me below so we can assist you with your installation. Bryan Hall - General Manager - 469-887-9140

January 22, 2024

They were a great team of professionals and very customer friendly and knowledgeable! I would highly recommend their dealership! More

by Linda
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Recommend Dealer
Yes
Employees Worked With
Christopher Collyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Pena, William Everett
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Jan 22, 2024 -

Rockwall Kia responded

Linda, we're so glad to know you had a positive experience with our team at Southwest Kia of Rockwall. Thank you for recommending us!

January 18, 2024

Very courteous and reliable. Met me quickly and took care of servicing my car in a timely manner More

by Ljbrown7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Adams, service dept
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Jan 18, 2024 -

Rockwall Kia responded

We were more than happy to help you with servicing your car! Our Southwest Kia of Rockwall team hopes to see you again later down the road.

January 09, 2024

It was a good experience and great service. Friendly staff and just great knowledge about vehicle More

by Reynaldo_Caceres
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Shane O'Neal
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Jan 09, 2024 -

Rockwall Kia responded

Hi Reynaldo, We are glad to hear that you had a good experience at Southwest Kia of Rockwall. Our team looks forward to serving you again.

January 01, 2024

Had a truly good experience from start to finish, no complaints. And my Sportage is AWESOME! More

by Ochs2649
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Recommend Dealer
Yes
Employees Worked With
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane O'Neal
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Jan 02, 2024 -

Rockwall Kia responded

We are glad to hear that you had a great experience with our Southwest Kia of Rockwall team. We hope to see you again later down the road!

December 31, 2023

Great sales personnel and great services. Very compromising and willing to negotiate. They were very aggressive with trade in value and did not pressure us into a sale. More

by Erockmele13
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Marco Romo
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Jan 02, 2024 -

Rockwall Kia responded

Erockmele13, we're glad to know our team at Southwest Kia of Rockwall provided you with a great experience. We always aim for fair negotiations and no-pressure sales. Thank you for the positive feedback!

December 29, 2023

Antoine is awesome! He's our go to guy and Mauricio and Eric are always helpful and completely transparent and understanding to our needs. These 3 men are absolute ASSET More

by DeeCee08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Everly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Pena
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Jan 02, 2024 -

Rockwall Kia responded

We're delighted to know that Antoine, Mauricio, and Eric have been consistently helpful during your visits at Southwest Kia of Rockwall. Your loyalty means a lot to us! We look forward to assisting you with all your future vehicle needs.

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