Rocky Mount Chrysler Dodge Jeep

Very professional and courteous dealership They make you feel very welcome and do what they need to do to get you in the right of your dreams feel very welcome and do what they need to do to get you in the right of your dreams More

They do good work very polite. Decent waiting room. Wish they had more customer parking. Decent waiting room. Wish they had more customer parking. More

Diagnosed my issue and had the part ordered and installed. Very professional and AWESOME customer service. A a installed. Very professional and AWESOME customer service. A a More

Service rep was outstanding, she was friendly and glad to help w the issues I had help w the issues I had More

The service was thorough, excellent, and cheaper than anticipated. The staff was friendly and courteous. anticipated. The staff was friendly and courteous. More

As of 6/21/22 the dealership refuses to follow up or make things right. Absolutely stay away from them, I'm finding new issues each week, they patched this truck up and sold it with suspension issues and ele things right. Absolutely stay away from them, I'm finding new issues each week, they patched this truck up and sold it with suspension issues and electrical issues. Edit: As of 5/27/2022 management is actively working with me to correct the issue with the second key. Management has been very vocal today and calling me with updates. Working with their management team to find common ground. Assuming this issue is resolved, I will update my review and change the overall rating and verbiage if these items are addressed. I drove over 7 hours each way to purchase a used truck, I asked the sales team to provide a full review and full disclosure of the vehicle. I asked them to highlight any noticeable damage, to be transparent and save me a 7 hour drive if the vehicle didn't meet the description of the ad. After being sent pictures of the vehicle and told it was in great shape I made the drive. Once I arrived I was very disappointed with the vehicle, there was damage that was hidden and scratches/deep dents that weren't disclosed. Fortunately, for the miles and price of the vehicle I was able to overlook the downfalls and still purchased. However, on my 7 hour drive home there were some major issues that came about. The shock was loose and almost fell off of the vehicle, so much for their inspection. There were loose bolts and lug nuts too, really disappointed with the dealership. I was told that they would ship me the second set of keys, multiple calls later I am still fighting the dealership to send me the keys they promised. Highly disappointed, would not recommend. Edit: Electrical issues, the 7 pin plug is faulty. Yet again more items they never disclosed, first suspension issues now electrical. This truck should have never passed inspection. I'll be taking this up to their management and assuring the local media knows what kind of stunts they pull. More

I had a wonderful experience and would recommend this dealership above others in the area dealership above others in the area More

Did good, quick, timely work. No complaints. Appointment was keep exactly on time. Friendly staff No complaints. Appointment was keep exactly on time. Friendly staff More

Service was quick and on time. Service personnel were courteous and on top of everything Service personnel were courteous and on top of everything More

Service department is great. I was early for my appointment and they took me right in. Taylor the service rep was as always outstanding getting me an appointment and getting me i I was early for my appointment and they took me right in. Taylor the service rep was as always outstanding getting me an appointment and getting me in and out due to the distance I drive (60 miles) just to use this dealership. More