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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.0
2,406 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers offers a wide variety of pre-owned vehicles, conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy pre-owned Dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4929 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,406 reviews

August 10, 2025

I highly recommend Rocky Mountain Auto Brokers. It was the best experience. Staff are friendly More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 07, 2025

Rocky Mountain Auto Brokers is a great dealership with the best staff. Fast and efficient service. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 07, 2025

Great fast service. The service department is top notch! I would recommend to everyone for service. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 07, 2025

Rafael was hilarious, incredibly intelligent, and made sure we got the best deal possible. Elliot was extremely helpful on the phone, and in person once Rafael went home. Spencer gave great customer servi More

by bwellshavens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot Troy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Lopez Baez
Aug 09, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 06, 2025

I would give this service dept a 0 star review if I could. Always have been terrible with communication. I ALWAYS have to call or show up to get an update on my vehicle that ive brought each in count More

by Randy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sapanaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Rocky Mountain Auto Brokers responded

Hello, my Name is Michael Sapanaro, I am the Parts and Service Director with Rocky Mountain Auto Brokers. First I would like to apologize for the poor experience you have had with us. I would like to help you with this situation if you would be ok with this? If so please feel free to contact me so that we can discuss the details of your situation and come to a possible resolution for you. My direct line 719-477-9009 ext.2001 or email me at mike@rmabinc.com

August 03, 2025

Great communication. Excellent work provided. Multi point inspection w as on point. Very trustworthy with information given. Shane was on point with understanding my need More

by ROMACK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in the service department.
Aug 04, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 03, 2025

Did not appreciate the lack of transparency of the numbers for my purchase. I paid over 2k over the sticker price and they never showed me the numbers. Sealed my receipt in an envelope so I couldn't More

by smg17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Troy Sherrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Reynolds, Jeremy Pigg
Aug 05, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers. I just wanted to take the time to thank you for your review and to apologize for you feeling like you received a less than perfect experience, However our dealership is full disclosure and transparent about all the figures, you as a customer have 7 signatures disclosing the price, taxes, and fee's acknowledging you understand and agree to all the figures and terms of the purchase. Our prices are aggressive to be competitive nation wide so to say you were swindled is not correct but I would love to talk further about your experience to go over the purchase with you fully again and see if there is anything we can discuss further in order to rectify the situation and update a more satisfactory review?

Aug 05, 2025 -

smg17 responded

I gave signatures with no real transparency on the numbers. I felt it was odd to never see any real numbers out side of the figures I was given. Also when the sticker price was just below $26k and on the bill of sale stating over $27k that's pretty slimy. I had no transparency in my sale price just figures that I had no reference, just a blank paper. I was extremely confused why I paid almost 4k over the sticker price. It wasn't until I opened the sealed envelope did I find out your finance guy swindled me

August 02, 2025

Good fast service. Hopefully saved me from spending $2k on repairs that another service center said I needed. Only issue is once again I had to put my car back togethe More

by richardjwaples
Recommend Dealer
Yes
Employees Worked With
Adam Reynolds
Aug 04, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 30, 2025

i came in to buy a car with some money down and so so credit , on a audi the sales team made it happen for me i got the payments i wanted and i drove off with a beautiful car. Thank you Rocky mountain au More

by nick3434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Reynolds, Ricky Geise, Steven Falzon
Aug 01, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 27, 2025

When the salesman was helping us fill out the papers, he didn’t know how to answer our questions, we asked for an estimate before he pulled our credit and told us he couldn’t, then when we went with the acc More

by romero.lili2539
Recommend Dealer
No
Employees Worked With
Steven Falzon
Aug 01, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers. I just wanted to take the time to thank you for your review and to apologize about your less than perfect experience. I just wanted to let you know that we can not pull credit unless our customers provide there personal information like social security number and birthdate that would also be accompanied with your signature to authorize running your credit, so I'm sorry for any miscommunication in that process and the delay in getting the correct information needed by the bank. I've talked with my team about elaborating on their communication skills and working on efficiency, is there anything we could discuss further in order to rectify the situation and update a more satisfactory review?

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