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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.6
255 Reviews

255 Reviews of Rocky Mountain Auto Brokers - Service Center

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July 27, 2025

When the salesman was helping us fill out the papers, he didn’t know how to answer our questions, we asked for an estimate before he pulled our credit and told us he couldn’t, then when we went with the acc More

by romero.lili2539
Recommend Dealer
No
Employees Worked With
Steven Falzon
Aug 01, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers. I just wanted to take the time to thank you for your review and to apologize about your less than perfect experience. I just wanted to let you know that we can not pull credit unless our customers provide there personal information like social security number and birthdate that would also be accompanied with your signature to authorize running your credit, so I'm sorry for any miscommunication in that process and the delay in getting the correct information needed by the bank. I've talked with my team about elaborating on their communication skills and working on efficiency, is there anything we could discuss further in order to rectify the situation and update a more satisfactory review?

July 15, 2025

I took my truck in for some work in the total cost was 1200 I supplied parts they call me saying my truck is ready I went and picked it up when I got home I checked and all the parts where in the back sea More

by Jjgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sapanaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Mike has really helped me . He truly has been the only person that has, after I bought this used vehicle. It had a lot of issues for expensive price that I paid. I Didn't find o More

by tmariediamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Quality service with professional care from every individual on the Rocky Mountain Auto Brokers Team. More

by mnsapanaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

June 13, 2025

Excellent service, easy to schedule a service appointment, friendly, knowledgeable people, clean professional facilities. All good More

by jade721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Had a couple issues with the car they did not catch on inspection. After talking with the sales manager and the service manager all issues were taken care of ! More

by kenhamko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Geise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota in Service
June 07, 2025

The stag is exceptional, very honest and their work is bar none! I would Highly recommend them to any family or friends. I have dealt with Mike,Dakota, Derrick and Trinity, they are all top notch to work More

by Evowireless5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinity Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
May 21, 2025

They went above and beyond to take care of everything I had requested. I appreciate everything they did for my Mazda 6 and would definitely recommend Rocky Mountain to friends and family. More

by deenbil
Recommend Dealer
Yes
Employees Worked With
Michael Sapanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sapanaro
May 16, 2025

I had an appointment and waited for 2 hours for an oil change. Was almost an hour late for my granfathers 98th birthday More

by james.shauna
Recommend Dealer
No
Employees Worked With
The service department
May 12, 2025

Thanks for squeezing in for my oil change Thanks for squeezing me in for my oil change I know that yall was very busy but you made a way. More

by fordfamily_8184
Recommend Dealer
Yes
Employees Worked With
Derek Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Jones
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