In September of 2012 I bought a 2008 Ford Fusion that I absolutely love. I received an awesome deal! As part of the deal, the salesmen told me if I bought extra keys, Rocky Mountain Auto Brokers would pick up the bill for having them programmed and cut. I'm a full time nursing student in Denver, and time is a precious commodity. Finding time to have them programmed was a going to be a challenge. I finally had a break after the quarter was over and decided I should probably have the extra keys programed and cut. I took my car and the keys to Ford and gave them the details of who was to pay for the programming and I left my car in their capable hands. Well, after many calls back and forth between me, Ford and Rocky Mountain it turns out there was no paperwork at Rocky Mountain Auto Brokers that stated they would pay for the programming. As you can imagine I was a little irritated by the situation! BUT, because Rocky Mountain Auto Brokers are an awesome dealership, they honored the deal I was promised back in September even though they had no reference to refer back to. Rocky was the gentlemen at Rocky Mountain that helped me resolve the situation. He was very professional and apologetic and resolved the situation in a very timely manner. Thank you very much Rocky and Rocky Mountain Auto Brokers for being a dealership that honors their deals!