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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

4.1
202 Reviews

202 Reviews of Rocky Mountain Auto Brokers - Service Center

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June 19, 2024

Car needed new trans after only having it one month! The shop did not keep in communication with me about progress/process of repairs. They force some kind of cosmetic ins on to you and I still can figu More

by hansert17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RACHEL TORRES
1.0
This rating includes all reviews, with more weight given to recent reviews.
GRETHEL HERNANDEZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EZ
May 25, 2024

I took my car in, in the spur of the moment for a brake check because I heard a noise and didn’t know if it was a rock stuck or if I needed new brakes. It was without an appointment and they were able to d More

by eferg2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRETHEL HERNANDEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

This service center has awesome customer service. I don't want to comply with your 15 word minimum. More

by norm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GRETHEL HERNANDEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

This place is a ripoff. They have horrible customer service and flat out lie to you. Avoid Rocky Mountain Auto Brokers at all cost! More

by preston.baker18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 07, 2024

Grethel was very professional at keeping me up dated on my vehicle. I will continue to bring my car to them for any future mait. More

by heatherandpeteblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GRETHEL HERNANDEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

The service department was awesome! Job was done on time and even a little less than the estimate. Steve the service manager and Rocky Rodriguez the general manager were both involved, More

by carguy10112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Zornacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Scheduled an appointment with Matt for a vin verification on a car I recently bought. Everything went well, and Matt was incredibly diligent on making sure it was done in a timely manner. Thank you Matt, and More

by Victoria
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Coletto
March 25, 2024

Good customer service Good communication with the customer as far as what was recommended on the car what was done and what is needed down the road. Took me home and picked me up when my vehicle was More

by nikosk1982
Recommend Dealer
Yes
March 02, 2024

MAIKOL TOOK CARE OF ME TODAY AND ALL MY QUESTIONS WERE ANSWERED. HE LET ME KNOW EVERYTHING IN DETAIL SO THAT I UNDERSTOOD EXACTLY WHAT I NEEDED TO KNOW ON GETTING A NEW CAR. ROCKY RODRIGUEZ AND ALEX ARENC More

by charlenemoss1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX BERTAMIS ROCKY RODRIGUEZ ALEX ARENCIBIA
February 28, 2024

Firstly, I had my own pre approval that I came in with and found out they ran my credit for other lenders that I did not want to happen. Then I had multiple issues with the car after purchase and it had t More

by Kadeesha
Recommend Dealer
No
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