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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.7
248 Reviews
Call Service Center (719) 477-9009

248 Reviews of Rocky Mountain Auto Brokers - Service Center

Sort by
April 27, 2023

Done a very good job. We are well pleased.. As always we are very satisfied with Rocky Mountain Auto Brokers. More

by profittjm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Shable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R.I.P. Daniel Gagne, Jeff Schwebke
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April 14, 2023

They make promises and don’t fallow them up with actions. Still never fixed anything they said they would. After multiple failed attempts I eventually just gave up. More

by raeth.peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Rodriguez
Report | Print
April 11, 2023

When they had the part it was a fast fix and I was in and out. More

by alcorn8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki, Brianna Martinez, Darwin Mcintyre
Report | Print
April 08, 2023

Great Friendly Service! Efficient, Accommodating. Exceeded my expectations. I will use the service center again. More

by Scotti208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Report | Print
April 08, 2023

I bought my vehicle from here and I always take it here for any service that is needed for my vehicle. I would definitely recommend this shop to anyone More

by Mamabear4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
March 28, 2023

I've not bought a vehicle, but the service department is fantastic .very nice professional people. More

by justtoppings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Report | Print
Mar 28, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

March 25, 2023

I brought my car into Rocky Mountain Auto Brokers for the first time for an oil change. It was very easy to make an appointment and I found the customer service to be outstanding. I will definitely come ba More

by evicki222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Mcintyre
Report | Print
Mar 27, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Zornacki Service Director (719) 651-2780

March 24, 2023

I bought my car from Rocky Mountain, and so I trusted them to take good care of it. They did the oil change for me, and I will continue going to them. More

by Karen5056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Report | Print
Mar 27, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Karen, and it's great to hear about your excellent experience here at Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

March 21, 2023

I have only had this car for a little over a year when my transmission went out! Very disappointing! I had poor communication with the service agent and my car was in shop for 2 weeks! Also had to lease my o More

by cindydalton64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 24, 2023 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

March 21, 2023

The workers kept in contact with me through out the day. Even was respectful with my budget. More

by Jeanette H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rodriguez, Stephen Zornacki, Brianna Martinez, Darwin Mcintyre
Report | Print
Mar 21, 2023 -

Rocky Mountain Auto Brokers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rocky Mountain Auto Brokers! Steve Zornacki Service Director (719) 651-2780

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