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Rodland Toyota of Everett
Everett, WA
1,537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 08, 2013
Our experience with Rodland Toyota was nothing short of amazing. From the deal we received on a new car, to the friendly service and complete lack of pressure, we actually enjoyed this experience! I seri amazing. From the deal we received on a new car, to the friendly service and complete lack of pressure, we actually enjoyed this experience! I seriously didn't believe a dealership operated this way ... it's never been my experience. The overview of the car by Colin Miller was outstanding ... he sat with us and explained the intricacies of the hybrid, help us set our personal options right down to syncing our phones with the audio system. We never felt rushed, had every question answered and received service from everyone that was 5 Star. They made me feel every bit a "valued" customer. More
by chauglie
Employees Worked With
Colin Miller
August 08, 2013
Rick and Jim made my experience at Rodland Toyota a great one. They listened to all of my concerns and answered all of my questions. They went above and beyond what I expected. Thank you! one. They listened to all of my concerns and answered all of my questions. They went above and beyond what I expected. Thank you! More
by wendyful71
Employees Worked With
Jim O'Neal
August 06, 2013
Cindy e-responded quickly to my inquiry w/ a professional cover letter. It got my attention immediately. I planned on visiting the next morning, but before I could, Cindy called and we met 30 minutes later. cover letter. It got my attention immediately. I planned on visiting the next morning, but before I could, Cindy called and we met 30 minutes later. She had a Tacoma brought out to the front waiting for me. The truck was what I wanted and more. I test drove and Cindy brought many of the features to my attention. She put some numbers on the table, and they were lower than I expected (thanks to the Costco discount and Toyota's 2013 inventory reduction plan), so we finalized the deal. Thanks for the great service, Cindy. You made the purchase a very pleasurable event! -Nels Borg More
by borgnc
Employees Worked With
Cindy Lou Scillo
August 06, 2013
Who would have thought buying a car could be FUN? I had a great time with Sam Chamaty, who answered my questions and guided me towards the EXACT car I wanted, a loaded Toyota Rav4. The problem was, I didn't great time with Sam Chamaty, who answered my questions and guided me towards the EXACT car I wanted, a loaded Toyota Rav4. The problem was, I didn't feel I could afford it, so I left Rodland and kept looking at other dealerships. My heart kept returning to the Rav4 Sam had shown me, so after a few days I decided to try again and gave Rodland a call. They connected me with Sam, who bless him was technically off that day, and I made another offer for the car over the phone. I thought it was a steal, but they wanted to make it happen, so after some discussion he said "The Rav is yours!" Sam met me at Rodland that evening and we did the deal. Everyone was friendly and happy -- no stereotypical "used car" pressure sales or crazy hidden costs. I loved driving home my dream car, and have enjoyed it ever since. Thanks Rodland, and thanks Sam! More
by stacisprout
Employees Worked With
Sam Chamaty
August 05, 2013
Our experience with working Doug was awesome. He was very down to earth and no pressure, just wanted to help us get what we wanted. We would recommend him to anyone. Great guy, great experience! down to earth and no pressure, just wanted to help us get what we wanted. We would recommend him to anyone. Great guy, great experience! More
by BenGivens
Employees Worked With
Doug LaFave
August 05, 2013
We had a wonderful experience with everyone we talked to when purchasing our new car. No one was ever pushy. They were very friendly, helpful, and patient. when purchasing our new car. No one was ever pushy. They were very friendly, helpful, and patient. More
by Maggiesim
Employees Worked With
Sam (sales consultant), Tom Staniford
August 05, 2013
I don’t buy new cars very often, and I don’t much care for the negotiating process. This time I used an online no-haggle buying service with a major consumer organization, as they say. Doug LaFave’s e-mai for the negotiating process. This time I used an online no-haggle buying service with a major consumer organization, as they say. Doug LaFave’s e-mail was the first response that I received. It had a very good price, and was clear and straightforward in all respects. I ended up doing several test drives at Rodland over a week period. Doug was extremely patient and helpful, and down-to-earth to boot. Seriously. Scott Fallows also helped out on one occasion, and he was equally friendly and not the least bit pushy. When I finally decided to buy a vehicle from Rodland, the price was just as stated by Doug in the beginning, and the patient and helpful attitude continued throughout the process and until I drove the car away. I highly recommend Doug (and Scott), and also Rodland in general, for buying a new Toyota. More
by JoeInWA
Employees Worked With
Doug LaFave
August 02, 2013
They give me a great deal for my car. Is a used car but looks brand new. Is an excellent car. And the service was great. Its the best dealer ever :) . Highly recommended. looks brand new. Is an excellent car. And the service was great. Its the best dealer ever :) . Highly recommended. More
by bernaray
Employees Worked With
Mike Massey
August 02, 2013
We owned a 2006 Toyota Highlander that we purchased new from Colin Miller at Rodland Toyota. While having a few accessories replaced, we went to lunch with our friend Colin. We took a few minutes to look from Colin Miller at Rodland Toyota. While having a few accessories replaced, we went to lunch with our friend Colin. We took a few minutes to look and the new Toyotas and made the decision to purchase a 2013 Highlander. Colin, as always, was extremely well informed and helpful. We met with the General Sales Manager, Jeff Larson. He was not only very friendly, he negotiated what we concidered to be a fair trade in on our '06 Toy. Mark Brown in Finance explained all of the paper work and other available products. We have had a Toyota in our garage for over three decades two of which we bought at Rodland. We would highly recommend the sales and service professionals at Rodland. They are a great team. Mike and Linda Galbraith Arlington, WA More
by miklinwa
Employees Worked With
Colin Miller
August 02, 2013
I came into the dealership to find a used Toyota or Scion within my tight budget. Rick Jones helped me to determine what was in my price range and what features were the most important to me in a car. He ans within my tight budget. Rick Jones helped me to determine what was in my price range and what features were the most important to me in a car. He answered all of my questions, and explained everything to me even a few times when I didn't understand. He encouraged me to look at all vehicles in the class and price range I was looking to make sure I made the right choice. I definitely knew he wanted me to find the best car. More
by amyvernette
