Rodland Toyota of Everett
Everett, WA
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My first contact with the dealership was with Wendy O'Neal through the internet sales department. I corresponded several times with her and I made an appointment to come in to see her. She introduced m O'Neal through the internet sales department. I corresponded several times with her and I made an appointment to come in to see her. She introduced me to Antonio Vasquez who then took my wife and I on not just one but three test drives. Antonio answered all of our questions and after the sales negotiations were complete, he even set up my blue tooth feature on the stereo system. Darci Clark ran us through the F&I portion, thoroughly explaining all of the options to us. She was very pleasant and not at all pushy. I have nothing but accolades for your dealership and the way we were treated and will happily recommend you to anyone who wants a positive sales experience. More
Bob Gardner (especially) and his service team help diagnose a problem I had with my 2001 Toyota Sienna van I just bought a week ago from another dealership. I had smoke coming out the back tailpipe an diagnose a problem I had with my 2001 Toyota Sienna van I just bought a week ago from another dealership. I had smoke coming out the back tailpipe and didn't know if it was engine problems of a head gasket issue. They did a complete diagnostic check, took off the valve cover, took pictures of the sludged engine and did a report for me for just over $100....great value for their efforts. I see why BBB gave Rodland Toyota the highest rating they can for customer satisfaction for both New and used car catagory!!!! That is the reason why I choose them over the other 3 Toyota dealers that were a little closer to the office I work at than Rodland. I have 2 growing teenage boys (over 6'-1" tall) and hard for us to fit in our medium sized cars together... so that why I like the Sienna van so much for all its room and great ride. We've rented a Sienna van from them in the past to take vacations together and enjoyed doing business with them in the past. From my experience with Rodaland Toyota is.... they are very customer orientated and work with you til you are a satisfied customer.....a very apprecited customer....David C...... Mill Creek More
I have seen some more dealers before I come to Rodland but my first time to perform a purchase. I am happy with Mark as he pinpointed the car I like with my capacity. If any of my friends want to buy a ca but my first time to perform a purchase. I am happy with Mark as he pinpointed the car I like with my capacity. If any of my friends want to buy a car,I am proud to tell them to check to Mark Brown first . More
Mike made me feel very comfortable. It was a simple business transaction. We had a mature and reasonable negotiation. I believe both of us were satisfied with the outcome. Mike was very knowledgea business transaction. We had a mature and reasonable negotiation. I believe both of us were satisfied with the outcome. Mike was very knowledgeable with the process and the product. Kim was helpful and explained the financing and aftermarket products with succinct clarity. She was funny, friendly and competent. As an employer of over a dozen, I believe I have a good idea of what good employes and work environments are. I believe both exist at Rodland Toyota. More
This is my first time buying a car and after visiting several dealerships and dealing with very very pushy salesmen who would not work with me, I started to become discouraged that I would not find the t several dealerships and dealing with very very pushy salesmen who would not work with me, I started to become discouraged that I would not find the truck I wanted in the price range I could afford. My friends then reccomended Rodland Toyota. It was the best reccomendation ever. I worked with John Yi and he was the best salesman I have come across. He was very nice, patient and very informative. He was willing to work with me without being pushy and he gave me the best deal, which happened to be in my price range. I highly reccomend Rodland Toyota and John Yi as a salesman. I am extremely happy with my Tacoma and could not have asked for a car buying better experience! Thank you John!! More
As a multiple returning customer, I was as satisfied as always. This is a pleasurable buying experience from start to finish. No pressure, no games, and a great honest deal. My wife and I have moved away f always. This is a pleasurable buying experience from start to finish. No pressure, no games, and a great honest deal. My wife and I have moved away from the area since our first car purchases from Jason at Rodland and still drive halfway across the state to do business with them. When it is time for our next vehicle, I won't go anywhere else. More
I had an excellent experience at Rodland and Carmack was great to work with. I went in looking for a Camry in great shape at a good price and that's exactly what I found. great to work with. I went in looking for a Camry in great shape at a good price and that's exactly what I found. More
Friendly, hard working, and able to guide us to what we really wanted. He was not pushy and was very patient. Very appreciative of his explanation of Toyota's leasing plans. really wanted. He was not pushy and was very patient. Very appreciative of his explanation of Toyota's leasing plans. More
My wife and I enjoyed my experience with Rob Olsen of Rodland Toyota. Very friendly and straightforward. No hassles. He was very thorough and patient, answered all our questions. Looks like I'm back wi Rodland Toyota. Very friendly and straightforward. No hassles. He was very thorough and patient, answered all our questions. Looks like I'm back with Toyota! More



