Rodland Toyota of Everett
Everett, WA
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My wife and I stopped in to Rodland to take a look at Highlanders. We were still comparing different SUV's. Mike Hildebrand greeted us. The fact that I wasn't quite ready to purchase didn't seem to ph Highlanders. We were still comparing different SUV's. Mike Hildebrand greeted us. The fact that I wasn't quite ready to purchase didn't seem to phase him. Mike was very helpful, took us on a test drive and was very informative. I appreciated that he put no pressure on us to make a purchase that date. Within a couple of days I called Mike back and told him I was ready to make the purchase. Mike helped make the process very smooth and efficient. It was obvious that Mike knew his products and very concerned about meeting his customer's needs. Mike turned me over Tom Staniford to complete the paperwork. Tom went out of his way to make sure that I was comfortable and that I knew what options I had. He was also very friendly and worked in an organized and efficient manner. This is the second vehicle I have purchased at Rodland. Both purchases have been equally pleasant. Rodland will be my first choice when I'm ready to purchase another vehicle. I will be highly recommending this dealership to my friends. More
Mr. Colin was great with helping us with our trade in and Mr. Colin was great with helping us with our trade in and answering all our questions on our beautiful 2012 Tundra. We trust Rodland Toyota and that Mr. Colin was great with helping us with our trade in and answering all our questions on our beautiful 2012 Tundra. We trust Rodland Toyota and thats why we are a fourth time purcase customer. Mr.& Mrs. John J Guerriero More
I will absolutely work with Rodland Toyota again. They did not push the car on us, they allowed us to walk out the door to think about our decision and still left the offer on the table. They are not the did not push the car on us, they allowed us to walk out the door to think about our decision and still left the offer on the table. They are not the typical "pushy" car sales person that I have come to dread. We will buy our next car from Rob at Rodland. More
I began looking for a dealership to assist me in purchasing a new Tundra. I knew what I wanted and did not want to compromise on the vehicle, service or price. I had a great experience and got exact purchasing a new Tundra. I knew what I wanted and did not want to compromise on the vehicle, service or price. I had a great experience and got exactly what I wanted. What more is there to say, except THANKS! More
Keith was great! He was friendly and helpful, but not too pushy. He was totally understanding of my needs and wants, and would have been willing to send me somewhere else to find what I wanted. We happened t pushy. He was totally understanding of my needs and wants, and would have been willing to send me somewhere else to find what I wanted. We happened to find a car on the lot that met my needs and he worked to get it down to a price that I could afford. Also, Keith is really funny. More
Mr. Jekey worked well with us as we weeded through the various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. Would highly recommend. More
Unacceptable wait time: had a 7:15am apt waited for 3 hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after m hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after my car was done and I did not get to ask my questions. More
good buying experience - not a lot of pressure to purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my ca purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my car to arrive, but understand that the Prius is popular these days with the gas prices.... More
Best new car buying experience I've ever even heard of. I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when w I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when would you like to come see the Tundra" responses. Rodland responded quickly with a quote that was the lowest out of the responding dealers. I was very happy with the quote, which was a certain price relative to invoice, exactly what I wanted. Then my wife and I just went to Rodland to figure out which options we wanted and what sort of trucks were available in the state and picked out our truck. It was PERFECT, it was actually fun. I was looking to skip the whole negotiations mess and just get down to a price I was happy with. This was exactly what I got at Rodland. I started out emailing with Roger Wong, he was great! When we showed up Roger handed us off to Mike Hilderbrand to pick out the truck and finish the rest of the purchase. Mike was awesome. I can't say enough about how little hassle was involved in the experience. My wife and I were shocked at how much we actually enjoyed it! This is how it should always be. Thanks Rodland! More



