Rodland Toyota of Everett
Everett, WA
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I knew it would be difficult to find a car because of my past credit issues after a recent layoff. I had my heart set on a Camry and Jeff did everything he could to show me everything that would fit my cre past credit issues after a recent layoff. I had my heart set on a Camry and Jeff did everything he could to show me everything that would fit my credit issues in addition to Camry's. However, after looking and going over several deals on different cars I told him that it was a Camry or nothing. He found a perfect gray one with less than 40k miles, while at the same time dealing with my wants, 5 year old twin boys, and an occasional verbal jab from my girlfriend. We spent a lot of time at the dealership, far longer than we thought we would, but Jeff made the entire experience very enjoyable. We love our new Camry. More
Two purchases in two day's! After doing research through Edmunds.com on the internet, I submitted for a quote with Rodland and Wendy ONeal was quick to respond. The price quoted was acceptable and Wendy tra Edmunds.com on the internet, I submitted for a quote with Rodland and Wendy ONeal was quick to respond. The price quoted was acceptable and Wendy tracked down the exact vehicle I was looking for and had it brought to Rodland from another dealer, all for the quoted price. Wendy and I went back-and-forth with Q & A and I never had to pick up the phone. This is what I preferred and my request was honored by this dealership. After arriving to the dealer and meeting Jason Lyon who gave me a rundown of the truck options, I went for a test drive with Jeff Larson. Both individuals were professional and helpful. Darci Clark went through the paperwork in finance and the whole process was seamless, professional, with very little pressure other than rejecting a bunch of add-on features and warranty items in finance. The second vehicle purchased was the following day. Wendy and I had discussed the Toyota RAV4 with certain options and what it would take to get one to the dealer. Being my wife's birthday, I jumped on the site and saw a possible vehicle to surprise her with. Wendy quickly set-up a meeting with Jason Lyon to review and test drive the vehicle. Jason is a "diamond in the rough" for Rodland and being a manager in the retail industry, Jason is friendly, honest, and real. I didn't like the beige color of the interior and asked what else they had. He showed me two other RAV4's and one of them was a perfect fit. Jason completed the pre-finance paperwork in a timely fashion and set me up with Tom Staniford. Tom is another A+ asset to Rodland. A finance guy with a personality is hard to come by :) Tom was informed that I had purchased a vehicle the day prior and we went through the documents without any unnecessary time wasting. This experience was better than the first with a solid team of Wendy behind the computer (BTW - Wendy came down from the internet office on both transactions to greet me and make sure everything was ok. Not sure she got credit for both sales but she should have), Jason doing all the leg-work and customer service, and Tom to put the icing on the cake. Great Team, Great Experience, Happy Wife! More
Mark was very helpful, and from the moment I called him till the time I drove away with my 2004 tacoma he made sure I had everything I needed and also made sure I was very welcomed to call or come back for till the time I drove away with my 2004 tacoma he made sure I had everything I needed and also made sure I was very welcomed to call or come back for any other needs I might need. Everyone in the used car sales was very nice and helpful... GREAT JOB!!!! More
I am happy with the service and co operation. They are very patience and explaining all my questions. He is very experience and explained every thing. very patience and explaining all my questions. He is very experience and explained every thing. More
We got 2012 camry hybrid couple days ago and this was our 2nd experience to purchase new cars from Rodland Toyota. People there are very friendly and nice. Because 2012 Camry Hybrid has just came out and we 2nd experience to purchase new cars from Rodland Toyota. People there are very friendly and nice. Because 2012 Camry Hybrid has just came out and we could not find the camry with all the options we wanted in stock. Mike Massey told me how long it would take and updated me weekly. We thought it would take more than a month, but thanks to their hardwork, we got a Camry hybrid with every options we wanted and it is in red! All the transactions were so smooth and clear. We would recommend Rodland Toyota and Mike Massey to everyone! Thank you so much and we love our Camry Hybrid! Chris and Masako More
John Yi is friendly, helpful and professional. Actually one of my friends recommended him to me. I really like his service, and also Rodland Toyota is really impressive. one of my friends recommended him to me. I really like his service, and also Rodland Toyota is really impressive. More
Jason Lyon greeted me immediately as I walked into the dealership and was very friendly. I had originally had an appointment with another gentlemen from the internet department who then asked Jason to sh dealership and was very friendly. I had originally had an appointment with another gentlemen from the internet department who then asked Jason to show me the truck i was interested in. Jason was very professional and was able to answer all of my questions. I was very impressed with my overall experience and ended up buying a 2012 Tundra. This is my second experience buying a Toyota vehicle and I will never buy anything other than a Toyota! More
My wife and I bought a 2012 TRD off road Truck and so far love everything about it!!! Our sales manager was great and so was the finance lady thank you all:-) love everything about it!!! Our sales manager was great and so was the finance lady thank you all:-) More
Bubba provided friendly, helpful professional service. Other employee contact was professional as well. This was my best experience purchasing a used car from a dealership. Rex Other employee contact was professional as well. This was my best experience purchasing a used car from a dealership. Rex More
I purchased my Tundra last week and can honestly tell you it was a fantastic experience. Bubba, Jerry, Jay and Mike made what could have been a typical "I need a shower after talking with these guys" experi it was a fantastic experience. Bubba, Jerry, Jay and Mike made what could have been a typical "I need a shower after talking with these guys" experience into one that I'd do over again in a second. Never once did they question why my husband wasn't there, and treated me like a woman capable of making her own decision. Which I did, and what a GREAT decision it was. I would recommend this place to anyone looking to purchase a Toyota. Well done guys and with all sincerity, THANK YOU! Tove' Doyle-Skaftun More



