
Rodland Toyota of Everett
Everett, WA
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I hadn't expected such a superb experience! I had never been to Rodland Toyota but went there last week to learn more about the new Prius. I hadn't expected to buy one that day, but after I was I had never been to Rodland Toyota but went there last week to learn more about the new Prius. I hadn't expected to buy one that day, but after I was greeted at the door so warmly and sincerely by Mike Massey my reservations receded. He was extremely knowledgeable, listened well, took a great deal of time to answer my questions, and made sure that I was satisfied with his answers, but at no point did I feel pressured. He quickly found the Prius I was looking for and checked with me before and after the sale to make sure that I was satisfied with the Prius and my experience at Rodland. My answer is an enthusiastic YES to both. I'm also grateful to Tom Staniford for his financial expertise and for helping me make what are always difficult decisions about when making a major purchase.. Thanks Mike, thanks Tom, and and thanks Rodland!! I'm very happy to be your customer for many years to come. More
Excellent service My sunroof class broke for some reason , I went to the Rodland service department and I met Colette Kelln . She helped me alot and fixd this problem . My sunroof class broke for some reason , I went to the Rodland service department and I met Colette Kelln . She helped me alot and fixd this problem . She is very nice and has ecellent experience . I recommend if you have any problem go and ask about her she will help you. She is the best person I have met. More
Stress free and great people!!! I called Fran Swain told her I was looking for a certain car for my daughter. She responded immediately with a couple options with the car I had in mi I called Fran Swain told her I was looking for a certain car for my daughter. She responded immediately with a couple options with the car I had in mind. She was a pleasure to deal with and I plan on doing business with her in the future. Thanks Fran!!!! More
First dealership experience I messaged Alex with a specific car in mind and he was thorough in his description of the car and gave me all the information I needed before I even I messaged Alex with a specific car in mind and he was thorough in his description of the car and gave me all the information I needed before I even stepped foot on the lot. He was knowledgeable on the car and made my first dealership experience a breeze! More
New 2017 Tacoma I am happy to have my new truck. Since I could not find the exact truck I wanted (color/options), Colin Miller helped me custom order my truck. It too I am happy to have my new truck. Since I could not find the exact truck I wanted (color/options), Colin Miller helped me custom order my truck. It took about two months to arrive, but I got what I wanted. Colin and the dealership were accommodating with my trade-in and any other needs I had along the way. This is the third vehicle I've purchased through Rodland Toyota. Highly recommended. More
This was a first for me! I rated this dealership excellent because it is! Bubba was an amazing guy! I'm a 58 year old widow buying my first car and this gentleman was an abs I rated this dealership excellent because it is! Bubba was an amazing guy! I'm a 58 year old widow buying my first car and this gentleman was an absolute "no pressure" employee. I was so very nervous that I didn't even want to test drived my car! I LOVE my new car!! The staff, right to the lady pouring coffee and offering snacks, were very friendly. The dealership was clean and inviting. Thank you so very much Bubba and Rodland Toyota. More
Will return for future purchases and recommend to others. I arrived to look at Tundras after browsing the website. I was approached pretty quickly, and when I mentioned that I was just browsing, the salespers I arrived to look at Tundras after browsing the website. I was approached pretty quickly, and when I mentioned that I was just browsing, the salesperson actually let me be and gave me space to do so. After 15 minutes or so on the lot, I had decided on a truck, and when I went to find a sales associate, Colin greeted me at the door. He was up front, honest, and professional throughout the purchase process. Unlike my recent experience at another dealership, I felt welcome. Colin made both myself and my fiancee feel as if both He and the Rodland team actually appreciated our business. This was important to me, and the main reason that I will not only return to Rodland Toyota, but also seek out and recommend Colin specifically for future purchases. Many thanks to Colin and the rest of the folks at Rodland. More
Very Accommodating There were several trucks on the lot with different options and features to compare. The salesman was able to provide me with answers to my questions There were several trucks on the lot with different options and features to compare. The salesman was able to provide me with answers to my questions, and he prepared a summary sheet for easy comparison. He tracked down the model with all of the options I was looking for that same afternoon. I knew what I wanted, and Rodland came through. Thanks. More
Great experience once again 3rd Prius we have purchased from Rodland Toyota and Mike Massey. Our daughter purchased a Prius also from our recommendation, but in Portland. Our ot 3rd Prius we have purchased from Rodland Toyota and Mike Massey. Our daughter purchased a Prius also from our recommendation, but in Portland. Our other daughter purchased a Toyota Corolla from Rodland also. Have nothing but good comments, Mike made the whole process seamless. Tyler in finance was quick and efficient. Thank you More
Very positive experience and outcome Had a good experience. Convenient, patient negotiations mostly via email; staff expended extra effort to locate the car we wanted with the desired op Had a good experience. Convenient, patient negotiations mostly via email; staff expended extra effort to locate the car we wanted with the desired options. We were always treated respectfully, unlike a competing dealership. Fair price and fair trade-in value. More