
Rodland Toyota of Everett
Everett, WA
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sleazy dealership. First we went into this very well prepared. Had consumer report details on new cars and the trade in value on my current Toyota, delar rebates etc. First we went into this very well prepared. Had consumer report details on new cars and the trade in value on my current Toyota, delar rebates etc. The vehicle specs I pulled up from the dealers website in advance was provided to the sales team and we requested 3 vehicles be ready for us to review and drive upon our pre-arranged appointment time (3 hours notice). Uion arrival, none of the vehicles were ready or prepped, none had gas in them so our test drive was limited to one city block. The vehicle configuration we asked to see was not available to view and after we came to an agreement on the vehicle, the one provided, didn't have the power charger, USB adapter in the back seat as shown in previous color vehicle we test drove. We walked on the deal, partly out frustration of having our time wasted and being insulted with an extremely low ball offer on our trade in,. When we asked for our keys back, then didn't bring them to us, We had to stand around while a crew of 8 men all gathered in a circle to chit chat They came back and agreed to the offer, but I believe substituted a lower value car into the purchase, It was horrible, they are sleazy at best but more than likely just dishonest. More
Zach, outstanding sales associate 😋 Zach is an outstanding sales associate. I just turned 70 and have purchased many new cars as an adult and to be honest it is not something I enjoy doi Zach is an outstanding sales associate. I just turned 70 and have purchased many new cars as an adult and to be honest it is not something I enjoy doing. This was the exception, it was a fun and enjoyable experience and they have just gained a loyal customer, the trip from Bellevue was will worth the experience. Thanks Zach More
Very patient nice salesperson. I bought 4Runner from him. He went outside in the cold brought up every car and introduced every model in details patiently. Very good shopping experi I bought 4Runner from him. He went outside in the cold brought up every car and introduced every model in details patiently. Very good shopping experience. I would recommend him to my friend. More
Cathy Schlegel in Service dept got me a loaner car quickly! My wife's Prius had a major tire blowout on the freeway, and she was driving on the temporary mini-spare tire. They (Rodland Toyota) were unable to ge My wife's Prius had a major tire blowout on the freeway, and she was driving on the temporary mini-spare tire. They (Rodland Toyota) were unable to get a replacement tire until Monday (the blowout happened Friday afternoon). It was impractical and not safe for me to drive around for an entire weekend on a mini-spare. Initially they said there were no loaner/rental cars available. However, after my persistence speaking with Cathy Schlegel of the Service Department, she was able to find me a rental, and so on Saturday morning, I dropped off the injured Prius and Cathy set me up with a paid-for Toyota rental (Camry) to use until the car is fixed on Monday. They also offered to complete our 5000 mile service while the car was waiting for the new tire. Thanks Cathy and Rodland Toyota of Everett! More
Another new car from the best dealership in town! The folks at Rodland are excellent! Dave Burton spent hours with us to narrow down what is now my daughter's first car. She absolutely love's it! Tomm The folks at Rodland are excellent! Dave Burton spent hours with us to narrow down what is now my daughter's first car. She absolutely love's it! Tommy Nelson cut us a good deal on the price and Tom Staniford stayed past closing hours to finish up all the paperwork. ! The staff was professional, knowledgeable, extremely patient and low pressure with us. I highly recommend them! More
Awesome experience. We had an awesome experience buying our new tundra from Rob Olson. He was a pleasure to deal with and made the process that much easier. We had an awesome experience buying our new tundra from Rob Olson. He was a pleasure to deal with and made the process that much easier. More
Purchasing assistance, Great Buying experience. Sales Representative and Finance Representatives @ Rodland are very knowledgable, professional and work to help you in the Pu Great Buying experience. Sales Representative and Finance Representatives @ Rodland are very knowledgable, professional and work to help you in the Purchase Decision Vs. Cost expenditure. They also work with you to help reduce costs. This is the 3rd car purchased from Rodland . More
Great Experience This is the 2nd car I have bought from this dealership and I drove 40 miles to do it. Not all Toyota dealers are created equal. The price I paid for This is the 2nd car I have bought from this dealership and I drove 40 miles to do it. Not all Toyota dealers are created equal. The price I paid for my car was quite a bit lower and the trade in was quite a bit higher. The process was easy and not adversarial. My salesman, Jordan Lewis went out of his way to answer my questions at the time of sale and afterwards spent extra time with me two days later to explain in depth some of the technical aspects of the new car. More
sales Best salesman that I've had to date! He should get a promotion . Too bad all salesman aren't the person he is !thanks for everything. Best salesman that I've had to date! He should get a promotion . Too bad all salesman aren't the person he is !thanks for everything. More
A very pleasant experience with purchase of a 2016 Camry We recently purchased a certified used 2016 Toyota Camry from Rodland Toyota. Our salesman, Alex Lafave, was wonderful to deal with and we are thrille We recently purchased a certified used 2016 Toyota Camry from Rodland Toyota. Our salesman, Alex Lafave, was wonderful to deal with and we are thrilled with our car. Alex was so pleasant, accommodating with our questions and requests, and worked to get us a wonderful price on our car. He kept in touch with my husband and was not pushy or over bearing in any way! Would highly recommend Alex and Rodland Toyota! More