There is nothing particularly amazing about this dealership. At best, it is your typical cliche car dealership. Right down to the fake Rolex's worn by shady sales associates.
Salesmen standing outside by the dozens like sharks and piranhas, waiting to pounce as soon as you open your car door. The usual sales banter and gimmicks..."We like to treat our customers as family", "What do we have to do to earn your business?", "We promise to give you an HONEST, FAIR DEAL!" The last one is the kicker, they even plaster it across their website.
I came to this dealership looking to purchase a certified pre-owned Mazda 6. Test drove the vehicle and was impressed with the vehicle itself. The salesman was decent enough. Knowledgeable and polite. Upon telling him that I was interested in the car, we go inside and he states that he is going to cut to the chase, go straight to the boss (the general sales manager) and get the "price I want, so they can earn my business!" The mannerisms and fake enthusiasm in the sales industry is borderline comical, however I played along. After about 10 minutes of planning their surgical strike, the salesman and the GSM appear. They offer a "low as we can possibly go" price of the vehicle. I present them with a reasonable counter offer to which the say they can not entertain, so I proceed to leave.
Mind you the difference between the two prices was roughly $1k dollars. Thats right, $1k for a dealership that will boast that they sell in volume, not car by car. A dealership that has several stores throughout Central Texas that sells hundred if not thousands of cars a month. The "largest network of Mazda dealerships in the country" and they are letting a deal go over a thousand dollars!
Not two hours later I get a phone call from someone with the last name of Beasley thanking me for coming in and stating that they really wish they can earn my business. Granted the phone call simply turned out to be a follow-up to my visit, which I can appreciate on the customer service side of the house.
Over the next week, amazingly the rock bottom price that was initially offered to me, starts to decrease ever so slightly! "We are giving away the farm on this deal!!!" Just one of the hilarious quotes I came across in my dealings with Roger Beasley.
Weird... I thought you initially told me that there was zero wiggle room for you as a dealership with this car, and now all of a sudden you can knock off a few hundred here and there?! Typical, sleazy car sales tactics. I was even told that to seal the deal, they would provide a full tank of gas and a complete detail of the vehicle upon delivery!!!
What the.....???!!! Wow, what a tremendous closing line! Offer me something that is expected from every dealership throughout the country, on any and every car that is sold! It was this promise of a car wash and tank of gas that solidified my thoughts of Roger Beasley Mazda. Just absolutely comical.....
After a week, I send another internet inquiry about the vehicle using a made up name. I wanted to see how honest and truthful Roger Beasley actually claimed to be. Wouldn't you know, I get an immediate return email, offering the EXACT price that I offered for the vehicle one week earlier. I couldn't believe it..... I wrote the GSM as well as the General Manager to voice my disappointment in Roger Beasley Mazda, only to be told typical sales crap again. According to the GSM, the dealership is "incredibly close to hitting a end of the month sales mark" and that they can magically now, "take a hit on a car to secure their end of the month bonus".
Imagine my surprise on the incredibly convenient timing Roger Beasley Mazda fell into.
I will say that Mazda makes a fantastic product and that their vehicles are not only fun to drive, but a pleasure to own. I have owned three different Mazda's over the past 9 years and have been nothing but delighted.
Save yourself the hassle and time waisting that you will certainly endure with Roger Beasley Mazda. Find another dealership, like I did, that is gimmick and cliche free. The only reason I gave this review more than one star, is that communication with Roger Beasley Mazda was never in question. Everything else about the dealership and car sales experience unfortunately was.