Roger Williams Chrysler Dodge Jeep Ram

Brought truck in for Recall item and wasn’t fixed. Called three times to reschedule over past week and can’t get anyone on the line to answer my questions. I left 3 messages with Service rep and supe Called three times to reschedule over past week and can’t get anyone on the line to answer my questions. I left 3 messages with Service rep and supervisor but no one has had the courtesy to call me back! More

Leland always give me the most excellent service. He is pretty awesome all around. I always recommend him to my friends. He is pretty awesome all around. I always recommend him to my friends. More

First time buying a vehicle from a different city and Heather from Roger Williams Jeep made it so easy. I had to fly to pick up my truck and when I got there everything was ready, paperwork and my truck Heather from Roger Williams Jeep made it so easy. I had to fly to pick up my truck and when I got there everything was ready, paperwork and my truck 👏🏼👏🏼👏🏼 I was on the road heading back home within an hour, thank you so much Heather for a great experience! More

I had the most pleasant truck buying experience at Roger Williams. I dealt with both Heather and Michelle. Both were excellent in every way. I test drove different trucks for almost a week before I made my Williams. I dealt with both Heather and Michelle. Both were excellent in every way. I test drove different trucks for almost a week before I made my decision. Heather and Michelle were very accommodating while I tried to make a decision. More

Jacob in Service was great. He told me what to expect, and delivered. I can be confident that the work will be done right to keep my Jeep running! He told me what to expect, and delivered. I can be confident that the work will be done right to keep my Jeep running! More

Katie has been great! Thank you all for all the great customer service that I have received so far. Thank you all for all the great customer service that I have received so far. More

Service is VERY slow and have had to take it in for repair a 3rd time. Do not purchase a new model vehicle like the Grand waggoneer. What is NOT told when purchasing the vehicle is that it is almost repair a 3rd time. Do not purchase a new model vehicle like the Grand waggoneer. What is NOT told when purchasing the vehicle is that it is almost impossible to get parts for a brand-new car.......the first time we had to wait 8 months, the second time 3 weeks, and no telling how long this time. There is usually no updated communication between the service advisor and the customer. We have had to do most of the calling to get ANY update. They are nice people but the lack of timely parts and communication leaves a lot to be desired. Lesson learned...I will NEVER buy a Jeep product ever again...just not a reliable vehicle. More

The service providers are always friendly and quick to greet you. The work gets completed in a timely and efficient manner, with no issues to date. greet you. The work gets completed in a timely and efficient manner, with no issues to date. More

Very professional and well kept environment. The waiting room was comfortable and well equipped to make the wait more comfortable. The waiting room was comfortable and well equipped to make the wait more comfortable. More

I had done my homework on finding a Ram 2500 and married it to Williams and another dealer. They were very low key and not pushy. They had the truck I wanted and paid a little more than the other dealer, bu it to Williams and another dealer. They were very low key and not pushy. They had the truck I wanted and paid a little more than the other dealer, but got what I wanted. The only small issue was make ready took over two hours to get my truck ready, but no big deal to me. Cody was great and would buy another vehicle from him. All in all a good experience. More